Wholesale LED Lights Reviews

Name: Wholesale LED Lights
Rating: 4.37

4.4 Rating 5,081 Reviews

84 %

of reviewers recommend Wholesale LED Lights

4.4

Based on 5,081 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0116 321 4120

Email:

cs@wled.co.uk

Location:

86, Scudamore Road, Leicester
LE3 1UQ

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Wholesale LED Lights 1 star review on 27th May 2025

138

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent products and delivery.”

Helpful Report

Posted 6 years ago

“I was under the impression that I was ordering a surface LED light that I searched for. The light I ordered cost £31+ delivery and when it arrived it was only a replacement light and needed a surface mount. I contacted WLED and explained that the ordered light was not what I thought it and was sent a link for the surface mount costing £40+. I then asked if I could return the item and was informed that as there was nothing wrong with the order ( which has not yet been established as I cannot use it) I would have to pay the postage plus a 15% handling charge. I told them that I thought that it was excessive to charge 15% on top of postage and told them that I would sooner smash it than pay 15% for something I don't have. VERY POOR CUSTOMER SERVICE. I then ordered a light complete and usable for 31 FREE DELIVERY from Lights in Germany delivered and fitted in 3 days, WLED that is how you do customer service, don't rip off your customers and make sure that the item ordered is what is required, if some does go wrong do everything in your power to keep your customers happy.”

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Posted 6 years ago

“Great service good quality”

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Posted 6 years ago

“Correct LED light bulbs were supplied and were well wrapped”

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Posted 6 years ago

“Very helpful company. Helped me decide what I needed over the phone, with a link to the item I needed.”

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Posted 6 years ago

“Really pleased with our outside light looks more expensive than it was, excellent product and great value, would definitely recommend.”

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Posted 6 years ago

“very please with quick service, delivery and the very informative web site the price was good aswell”

Helpful Report

Posted 6 years ago

“I bought a 20w LED light bulb for £15 after good reviews, more fool me. Ordered at weekend, delivered Thursday, so reasonable service. However, the product was very disappointing. The light is cold, eerie and rather dim. I knew it was cool white when I wanted warm white, but they don't stock them. The poor light may be a result of the design of an LED bulb with the lamp shade. I don't understand why the sides of the bulb are white, but if most light is emitted from the end, it could be blocked by the shade (a pendant uplighter with black in the centre of the bottom) compared to other types of bulb, which give good light. It would be nice to know if this is the case”

Helpful Report

Posted 6 years ago

“Service was excellent and the product appears to work well.”

Helpful Report

Posted 6 years ago

“Sent wrong items and a return label for a letter advising to return the incorrect items signed for as they would not take responsibility for non returned items, return label covered 58p return package signed for cost £3.95 emailed several times but been ignored now not happy as I don't see why I should pay for their mistake...............”

Helpful Report

Posted 6 years ago

“Having decided to replace the existing track lights in our kitchen, an internet search led me to Wholesale LED Lights. Via the Live Chat line, Taegan was able to offer helpful advice and confirm that my choice of downlights and bulbs were a good match. My order was delayed because my choosen downlights were out-of-stock but the items did arrive within 10 days of placing my order. The downlights were easy to install and provide a good light in the kitchen.”

Helpful Report

Posted 6 years ago

“I ordered a light with 4000K daylight bulbs - I received the light with 4500K cool white bulbs. After querying it, I am told they are 4500 daylight bulbs even though each box told me it was Cool White. Possibly a printing error on the boxes - yea right. I can buy cool white anywhere. The only reason I shopped there was to get the Daylight bulbs. Will not shop here again.”

Helpful Report

Posted 6 years ago

“Ordered 3 outside lantern wall lights with PIR detectors. Received 3 lantern dawn-to-dusk wall lights, yet shipping receipt confirmed that PIR lights were sent. When pointing out the error made by yourselves (after an electrician had been booked to fit the lights) I was told that I had to make arrangements to package and return the lights to you and take them to a Post Office and send by recorded delivery. The replacement (and hopefully, correct) lights will not be sent by yourselves until you receive the lights you sent in error. Who pays for the return postage? Who pays for the wasted electrician time? Who pays for the difficulty and nuisance of taking a large package to a Post Office (have you ever tried to find a Post Office now?)? If you are into having a website and selling on-line, then you should make far better arrangements for returns particularly when it is your mistake. One star is too much. Shame on you!”

Helpful Report

Posted 6 years ago

“Good product. Delivered promptly.”

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Posted 6 years ago

“Used this company many times in the past never had any problems This last ordered had been completely messed up !!! Now sent three seperate orders and still hasn’t sent the diffusers for the profile Not a happy customer really inconvenience my customer”

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Posted 6 years ago

“The light shade is excellent,just as described and came very securely packaged and arrived in good time.”

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Posted 6 years ago

“Excellent service at competitive price.”

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Posted 6 years ago

“Nicely made lights, well packaged and delivered on time”

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Posted 6 years ago

“nice looking light,easy to fit,the colour dont look black at all but it really nice colour”

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Posted 6 years ago

“IT TOOK 2 WEEKS, TO RECIEVE MY ORDER. AFTER SERVERAL PHONE CALLS AND PROMISES IT WOULD ARRIVE NEXT DAY, IT FINALLY CAME.”

Helpful Report

Posted 6 years ago

Wholesale LED Lights is rated 4.4 based on 5,081 reviews