Wickes Reviews

1.5 Rating 1,682 Reviews
11 %
of reviewers recommend Wickes
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About Wickes:

Wickes continues to be one of the major brands in the DIY and Home Improvement sector. We have a range of over 10,000 products (98% own brand), and are able to offer our customers everyday low prices by sourcing the best quality products at the lowest possible cost. Most of our products are available for next-day delivery, including big & bulky stuff. At Wickes you can discover a whole host of inspirational ideas for your Home and Garden, with some of our key products being doors, flooring, tiles, kitchens and gardens. Launched in 2006, the Wickes transactional website features product details covering the complete Wickes range. Our website is constantly being enhanced to help improve customer satisfaction, so why not be a part of that journey by helping customers find us.


0330 123 4123




Wickes Building Supplies, Rhosilli Road

How quickly does Wickes resolve customer queries?
(4 years ago)
Greater than 54% of reviewers feedback is Wickes takes over a week to resolve customer queries.
(4 years ago)
Industry Average
Rang Customer services only to hear pre-recorded message it could take 90 minutes to answer.
Do not use Worst customer service ever 3 days later and loads of phone calls later I still have not received the goods I paid for with no explanation or apology Go elsewhere
- mr dj sullivan
ITEM ORDERED - NOT DELIVERED - NO RESPONSE FROM CUSTOMER SERVICES - AVOID THIS COMPANY Despite promising to deliver items on the 22 May 20, I have still not yet received them, despite numerous attempts to contact customer services via chat,email and telephone. They even had the brass neck to ask for a review today on the promised items! I have now filed for my money back through my credit card supplier.
- Chris