WineFriend Reviews

Name: WineFriend
Rating: 4.94

4.9 Rating 604 Reviews

100 %

of reviewers recommend WineFriend

Company Reviews

Metrics

4.9

Based on 604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

WineFriend 5 star review on 14th June 2024

Katrina

WineFriend 5 star review on 8th February 2022

Vayle

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you're like me, someone who loves wine but doesn’t have the time or skills to dedicate to this passion, Wine Friend is going to be your new BFF! It’s like having a sommelier in your pocket, minus the awkwardness of explaining why the odd shaped bulge! They're not just flogging random bottles from their warehouse; they're serving up a personal service that'll make you feel like the VIP of the vineyard. Tell them a little about yourself upfront and then each recommendation feels like it's been handpicked by your best mate - if your best mate was a wine genius, that is. They get your taste so spot on, you'll start wondering if they've been secretly wine-whispering to your taste buds. And let's talk about the top-notch quality of their wines; these bottles are like the Avengers of the wine world, each one a superhero in its own right. In fact, each bottle wears a little hero’s cape which features amusing and informative tasting notes, plus a QR code that directs you to your own personalised digital wine cellar. Since I buddied up with Wine Friend I no-longer waste time in the booze aisle of the supermarket and have reallocated that precious time to extending my death scroll on social media and searching through yet more movies on Netflix that sound great, but then I realise ten minutes in, that I’ve already seen! Finally, they are fast responding, genuinely customer-focused people. I’ve sent them some random requests and each time they’ve wowed me with their service. Trust me, you’ll love them too.”

Helpful Report

Posted 1 year ago

“Love the excitement of receiving my wine box every month and really enjoy sampling the different wines. I signed up to experience different wines to what I would usually buy from the supermarket and I haven’t been disappointed. Thanks WineFriend Team.”

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Posted 1 year ago

“Really enjoying different wines that we are getting”

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Posted 1 year ago

“I joined because a friend recommended me, coupled with a promotion WineFriend we’re having at the time, and have been using them ever since 2-3 years now). I love the choices made on my behalf, the customer service is the best you’ll get! Friendly, knowledgeable and kind good folk! Highly recommend to anyone who has a busy life, wants to try different wines each month and have people choosing who know what they are doing.”

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Posted 1 year ago

“Getting wine sent of such delicious quality at a great price that caters to my taste is a delight, just as the team that makes this happen have been throughout my membership.”

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Posted 1 year ago

“Nothing beats the personal service I get from WineFriend. Mention that you've liked a Malbec and you'll get a note asking if you always want one in your box when there is one available. Your Rose friend moves away and it's super easy to swap that out for a sparkling instead. Want flash wines one time and the Easy Everydays the next - someone personally makes it happen and then checks in to make sure you got what you wanted. Oh and the wine, always delicious. I'm a customer for life.”

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Posted 1 year ago

“It is so easy being with Wine Friend, my order arrives every second month and I don’t have to do anything. Yes I like pina coladas.”

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Posted 1 year ago

“We really enjoy trying wines we wouldn’t necessarily find ourselves. There are often wonderful discoveries. You just have to be quick to order more, or it sells out!”

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Posted 1 year ago

“It takes the hassle out of choosing wine. I have to make some many decisions in other parts of my life and I love someone doing this for me. It’s like Xmas when the box arrives. And when I open it, I’m never disappointed. I also have a fully stock wine cellar!!”

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Posted 1 year ago

“Winefriend has replaced my habit of standing in the liquor store or supermarket with no clue what I might like from their selection. The offerings from Winefriend are varied and well priced with great customer service and reliable delivery.”

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Posted 1 year ago

“Respond quickly to emails. Happy to accommodate change. Wine and gin always good.”

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Posted 1 year ago

“Great having someone else selecting for me and taking in my preferences, no problem if I choose to cancel an order”

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Posted 1 year ago

“I love the surprise of opening the box and reading the tasting notes!ck from nelson”

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Posted 1 year ago

“I love Winefriend. Once a month a box of wine turns up and it's so convenient. Even my courier likes to point out when I have a box with an upgrade! It always has interesting wines that I wouldn't know to try without someone else picking them for me. Over the last couple of years of having this subscription, I have only scored a few bottles with a low score which speaks volumes to the teams ability to pick quality wine and match it to what I like. And my favourite thing is reading the neck cards that provide an amusing description of the wine and what it is best paired with.”

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Posted 1 year ago

“We Love all the wines we have been sent to try”

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Posted 1 year ago

“Generally a range of quite interesting wines from across different countries.”

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Posted 1 year ago

“I was put on to wine friend by a friend of mine who said it was amazing, I can confirm this is entirely true. I absolutely LOVE subscription service. I always get really nice wines and every-time I need to contact customer services for anything they reply really fast and always go above and beyond to be helpful. I will be sticking with them for a long time.”

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Posted 1 year ago

“Just when you think I could do with a glass of sav or a crisp Rose you get a delivery and it’s just what you want.”

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Posted 1 year ago

“Being referred to WineFriend by a friend was possibly one of the best things that’s happened this past year! It’s been so great having amazing bottles of wine land on our doorstep for us to try. Top quality premium bottles at that! Would highly recommend WineFriend - for yourself or as a gift! You won’t be disappointed”

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Posted 1 year ago

“I love that someone else makes the picks so I don't suffer from the decision fatigue, and there's always something new to try in each box.”

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Posted 1 year ago

WineFriend is rated 4.9 based on 604 reviews