BRANCHES THROUGHOUT SCOTLAND offering Professional Solutions to problems such as Damp Proofing, Woodworm, Dry & Wet Rot, Japanese Knotweed and Basement Waterproofing
“What they said they would do originally when the job was started they said the couldn't. Their was engineer brick and they said they couldn't cut into it. The job was completed but not as originally described. The joiner i got to do my bathroom walls was appalled at the job and the cost of it.”
Hello Theresa, We are disappointed to read this review as it is not the type of response we are used to hearing from our customers and we can only apologise if you feel your experience with Wise Property Care has not been to your satisfaction. We strive to produce the best quality work for the best value, and are quite taken aback that another tradesperson would comment on our work like this. While we understand you are disappointed, we would like to thank you for taking the time to let us know your thoughts and we will happily listen to any further comments you would like to offer. If you would like to get in touch with further details please contact us: hello@wisepropertycare.com
“The work was completed to a satisfactory state ,but I thought the cost was more than I would have estimated,for the labour involved.
Yours Soncerely
R Bleach”
“Wise Property Care did what they said they would do, on time and within budget.
Everybody I spoke to during the repairs were super helpful and easy to talk with.
The technicians and workmen all were confidence-making and the work they carried out is tip top.
Because Wise Property Care were always ready to explain in more detail, the work they were carrying out in my property, and for all the above reasons, I thoroughly recommend the services they offer.”
“Inspection was carried out swiftly and report sent back within 24 hours. After discussions with the surveyor to answer my questions which was no bother to him at all work was carried out quickly and as planned to a high standard. Very happy with the outcome and result”
“Excellent service provided every time. Reports are with us within 24 hours making for very happy clients. The workmanship is very professional. Cannot fault them. Thanks Ross”
“Wise Property Care dealt with my dampness problem swiftly and professionally. The keys to my flat were posted through my letterbox promptly, as I had requested. I am happy to recommend your company to other clients.”
“As a property manager, I always phone Steve Buick from the Dalkeith office regarding as preservation, rot or damp issues.
He is proactive and always contacts me within hours of an enquiry.
I would highly recommend Wise Property care to any of my friends, family or colleagues.
Charlie Leask”
“I have great faith in Stewart McGinley to keep an eye on my older prorerty. He comes when he says he will as do the men and they are very pleasant and efficient”
“I had Wise Property Care around to check for dry rot, and to spray to kill some insect infestations.
To be honest, I wasn't looking forward to Wise Property Care coming into my house and knocking holes in walls to check for dry rot - the dry rot investigation was a requirement of the mortgage. However, the plan had always been to get someone in to do the spraying.
The guys from Wise Property Services were prompt and professional, and I had no qualms about leaving them to get on with the work.
The work itself was carried out very considerately - the guys went out of their way to try and minimise the impact of their investigations, even to the point of trying to access some lintels through the eaves rather that through the wall. Admittedly that was unsuccessful, and a hole in the wall duly followed, but at least they tried!
In terms of holes in walls, the guys did a really neat job, minimising the size of the holes where possible, and were very tidy in cleaning up after themselves.
Health and Safety-wise, they were good - tanks and electrics covered prior to spraying; after spraying, good signage was put in place, and the restrictions were explained well.
In truth, it was a relatively painless experience - if only all contractors could be like this!
I would certainly use them again.”
