Woodworkers Supply Inc Reviews

Name: Woodworkers Supply Inc
Address: 5604, Alameda Place Northeast,, Albuquerque
Rating: 4.41

4.4 Rating 4,560 Reviews

85 %

of reviewers recommend Woodworkers Supply Inc

4.4

Based on 4,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

800-645-9292

Email:

reviews@woodworker.com

Location:

5604, Alameda Place Northeast,
Albuquerque
87113

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Woodworkers Supply Inc 4 star review on 20th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a member of your pro program in the past. It was not recognized for this purchase. Am I still a member and if so how do I access it? The numbers for the Salice hinge plates shown in the product literature was not recognized when I tried to order, 131-369 for example, and the hinge I tried to order was not available (131-237). This frustrated and took too much time.”

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Posted 2 years ago

“It took me two days to place the order, the web site would not take me to the payment screen. Also, the site said orders over $400.00 would get free shipping but I was charged $25.00 for shipping.”

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Posted 2 years ago

Hello Glenn, I cannot apologize enough for any charged shipping. Our system should NOT have charged you for shipping on your order since you met the minimum requirements for free shipping. I have passed this on to our billing department to get you a refund asap.

Posted 2 years ago

“Difficult ordering”

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Posted 2 years ago

“Cart is mixed up. Hinges, can only order one pair. Need 3 pair. Waited on phone forever. No response from phone.”

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Posted 2 years ago

“Pictures for hinge very poor and limited assortment on large wood scrfews”

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Posted 2 years ago

“When typing in direct product numbers the items fail to come up. I looked at blade cleaning supplies and boeing bit”

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Posted 2 years ago

“You show items that are not available”

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Posted 2 years ago

“confusing ordering system.Also you don't carry several items I've ordered for years”

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Posted 2 years ago

“Probably should have examples of the dye colors. Website is difficult to navigate”

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Posted 2 years ago

“Your web site security is very frustrating. My old password was not acceptable and tried to reset with a new password. Never did access my account and had to place order as a guest. Lots of B. S. and unlikely I will order again here anytime soon.”

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Posted 2 years ago

“way to hard”

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Posted 2 years ago

“Seems expensive, especially for the nails (which I did not purchase). Also, one of the few vendors that does not do Amazon Prime. Also, no option to order without account set up. Should have a sign in as Guest option.”

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Posted 2 years ago

Hello Steven, we apologize for the pricing that seems less than stellar, if you can point us in the right direction for which product in particular we'll be sure to review and adjust accordingly where possible. On the topic of Amazon payments we are planning to add as many payment options as possible and we hope these will come online soon enough. Please note that you can always check out as a guest and are not required to check out as a logged-in user. Thank you so much!

Posted 2 years ago

“Lots of problems with website. I had to reload twice. A third strike and I would have given up. And please implement Apple Pay. It simplifies things A LOT.”

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Posted 2 years ago

“Looking for sandpaper options for rolls, poor search functionality. Contacted customer service, and they responded, but dropped the ball on the follow-up. I had to figure it out on my own”

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Posted 2 years ago

“there was no place to enter the words for the branding iron”

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Posted 2 years ago

“didnt give complete price until i purchased it first”

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Posted 2 years ago

Hi Stephen, can you tell us more about what price you were quoted before the purchase and how that changed after you completed your purchase? We try our best to put everything up front but sometimes we don't succeed, and we'd love to prevent such confusion for yourself and others going forward.

Posted 2 years ago

“Functionality of web page is barely acceptable. For example, a search for a particular product using the "part number" cited in the catalog did not lead to the product. Technical information about products in catalog and web pages is inadequate.”

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Posted 2 years ago

“Many of your bargain bin deals are unbelievable, but that page on your website is excruciating. When you click on a link for an item then hit the back button, it takes you back to the top of the page. that isn't such a big deal with a couple of dozen products, but with 2,500 ...? And, yes, I know that a person can right click and open the product page in another window/tab, but if you forget a time or two the blood starts to boil.”

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Posted 2 years ago

“I don’t have anything to mention as this is my first time ordering from you guys.”

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Posted 2 years ago

“Th clunkiest website among all my suppliers. It is slow and if I type in a product number, it only gets me "in the neighborhood".”

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Posted 2 years ago

Woodworkers Supply Inc is rated 4.4 based on 4,560 reviews