Woodworkers Supply Inc Reviews

Name: Woodworkers Supply Inc
Address: 5604, Alameda Place Northeast,, Albuquerque
Rating: 4.41

4.4 Rating 4,560 Reviews

85 %

of reviewers recommend Woodworkers Supply Inc

4.4

Based on 4,560 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

800-645-9292

Email:

reviews@woodworker.com

Location:

5604, Alameda Place Northeast,
Albuquerque
87113

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Woodworkers Supply Inc 4 star review on 20th March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your Internet, ordering asks redundant questions and could be made easier to use”

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Posted 2 years ago

“It is entirely unclear on the website how to customize the branding iron before you have to click on the "Purchase" button. One line about the customization process in the product description would make it a lot easier to buy the item and would likely cut down on calls to your sales staff, Thanks. T”

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Posted 2 years ago

“Your delivery charges are crazy high compared to other suppliers from the states”

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Posted 2 years ago

“I HAD NOTHING BUT TROUBLE TRYING TO CHECK OUT WITH A CREDIT CARD.”

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Posted 2 years ago

Hi Larry, is there any way you can tell us more about the issues you experienced with us? We'd love to take a crack at resolving these asap. Thank you!

Posted 2 years ago

“This is third time I have ordered to get hinges. Firestone time didn’t get mounting plates. Second mounting plates were wrong. Now third time. The pictures are too blurry to read and part compatibility is very unclear. Not sure if mounting plates I got were wrong ones or just very poor fit”

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Posted 2 years ago

“The website keeps getting hung up when searching for my cart.”

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Posted 2 years ago

“You need to use PayPal”

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Posted 2 years ago

“This website is difficult to use. I have set up numerous user accounts, you DO NOT retain them. Old info is retained and filled in in odd places causing havoc when I make a purchase and making the experience unattractive. This info IS NOT coming from any autofill from my computer as I have purged all out dated info from Contacts. This indicates to me that you do have accounts for me but for some reason will not allow me to access them. When I request a retreval from you I never get a response back.”

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Posted 2 years ago

“Website is so slow. When I tried to click My Cart the processing wheel just kept spinning. I tired to order yesterday and finally this morning it worked.”

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Posted 2 years ago

“I found some of what I was looking for but unable to find sanding sleeves for a floor model Jet oscillating spindle sander. The search engine would not allow me to limit my search for the specific sleeves and I had to sort through many items trying to find what I was looking for.”

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Posted 2 years ago

“Incurred issues with online ordering.. therefore "Poor Rating". This is 3rd attempt to place this order over past 12 days, each time thinking the order had processed. Please send (RUSH)only this order! Thank you, John Zook 843-384-8282”

Helpful Report

Posted 2 years ago

Hi John, we do apologize can you tell us about the issues you experienced with checking out? If you can be as detailed as possible in each step taken it'll help us a lot! Normally when successfully checking out you'll be prompted with a page stating the order is being processed. Did you by any chance see these in your prior attempts to checkout or did something else happen? Thank you so much!

Posted 2 years ago

“Your site was hard for me to use”

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Posted 2 years ago

Hi Allan, any chance you can tell us a bit more about where you experienced issues while browsing our website? We'd also love to learn which browser and website you are on, thanks again!

Posted 2 years ago

“Not the most intuitive website. Took several tries to complete the purchase and input all the shipping and payment info.”

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Posted 2 years ago

“I know Inlace has a large variety of colors, and also the clear kit, and none of these options are available, which is a shame because there are few retailers for this product. I would have ordered more colors, and other offerings like pearlescence. Also, I was looking for small router bits and you didnt have the selection, so I will have to go elsewhere, and I might as well get all from the same place. Also, I attempted to get signed up for the email option where i get $10 off $150 on first order, and that didnt work, so i didnt order $150 worth!”

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Posted 2 years ago

“Ecommerce portion of site is cludgy and old fashioned. Does not inspire security confidence.”

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Posted 2 years ago

“took almost 11 trys to get PayPal to go through, had to use desktop browser on mobile Android 13 note 20 ultra 5g”

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Posted 2 years ago

“Your check our/payment needs attention. When I attempted to pay, your system brought up a credit card for Terry Stephenson - someone I don’t know. I could have charged my purchase to Terry if I would be a dishonest person. I have a lot of concerns about the security of my information based on this order experience.”

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Posted 2 years ago

“Prices are ok but shipping makes me sleepy.”

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Posted 2 years ago

“Take Pay Pal”

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Posted 2 years ago

“website doesn't work with Chrome browser”

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Posted 2 years ago

Hi Farid, we apologize for the poor experience, is there any chance you can tell us more about the issues you experienced with Chrome? Did something not show or work properly? Thank you so much!

Posted 2 years ago

Woodworkers Supply Inc is rated 4.4 based on 4,560 reviews