Woolacombe Bay Holiday Parks Reviews

Name: Woolacombe Bay Holiday Parks
Rating: 4.61

4.6 Rating 12,438 Reviews

92 %

of reviewers recommend Woolacombe Bay Holiday Parks

Company Reviews

Questions

Metrics

4.6

Based on 12,438 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
On-time Delivery	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Woolacombe Bay Holiday Parks 5 star review on 22nd October 2024

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Woolacombe Bay Holiday Parks 5 star review on 17th October 2024

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Woolacombe Bay Holiday Parks 5 star review on 1st October 2024

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188

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to see the accommodation and compare them, however booking the activities, we had to guess how many sports passes we would need, as this was an extra on the main booking before going into the activity page . It would have been better to know before we booked the pass, how many were needed for each activity, as we would have ordered a different amount.”

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Posted 8 years ago

“Easy on ;line booking process, let down by too may options in between the stages - they should be a separate page. The inability to select your pitch in advance whilst going through the booking is outdated. Has potential to be very efficient and customer friendly but improvements are required to meet the demands of modern on line booking.”

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Posted 8 years ago

“don't know yet havnt been”

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Posted 8 years ago

“got the accommodation I wanted”

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Posted 8 years ago

“Easy enough to book, clear prices that don't change from page to page that happens with so many booking sites, lots of additional extras that could be needed although some of these are a little steeply priced. Online assistance provides clear information. However it would be good to be able to book more than one lot of accommodation at once online, one minute the website told me that there weren't holidays that suited my search and then the next there were, there appears to be no way to log in to manage my bookings from the main website page, I can only get to it by going from the email, and even this review page is bouncing up and down every time I write a word! While the online assistance provides clear information, it would be good if they could also offer alternative ideas. I asked about booking more than one accommodation and was told that each had to be done separately when actually on the website it suggests phoning to do this.”

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Posted 8 years ago

“Recommended to the site”

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Posted 8 years ago

“I chose pet friendly accommodation in error and there was a compulsory £30 charge added to my booking. I phoned to explain and the team were able to change the booking to remove the pet charge and arrange a refund. Thank you. For future reference; this compulsory charge was not clear on the booking (website) until payment had been made.”

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Posted 8 years ago

“Was close to where we wanted to go. Showers need a lot of work as my girlfriend came back shivering as there was no hot water. Let's the rest of the park down :( If you don't need to use the showers and toilets the rest of the park looks ok.”

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Posted 8 years ago

“Booking was easy although very miss leading information that states if using a credit card you get charged which is fine but i used a debit card an still got charged very very crafty and when i sent an email to address this I've had no reply”

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Posted 8 years ago

“easy prosess”

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Posted 8 years ago

“The price was quite good”

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Posted 8 years ago

“I haven't been yet!, you should ask for a review after the visit not at the booking stage!!... your park was recommended by a friend, but your website isn't overly clear as to which photos represent which of your four parks!!”

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Posted 8 years ago

Hi The review requested if for the booking process, rather than your holiday experience, as explained in the email from Reviews.co.uk. We do ask for separate feedback once you have finished your holiday, which is of course the appropriate time to ask for it. Hope that helps ^kd

Posted 8 years ago

“Out of season touring price is unbeatable”

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Posted 8 years ago

“I first tried to book a mobile home, but every time it came to the final parts of the booking process the system failed and would not let me finalise my booking. After several attempts I gave up on this and tried to book in with my touring caravan instead. This went through very smoothly with no problem.”

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Posted 8 years ago

“It took several attemps before the website worked and I could log in to my account that had supposedly been created. Confirmation on email said all of the details were attached to the email in pdf format but this is not the case. I think a few wrinkles need ironing out!”

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Posted 8 years ago

“very helpful staff thankyou”

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Posted 8 years ago

“N/a bit been yet”

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Posted 8 years ago

“This is our 4th holiday now booked with yourselves, and this is the 2nd time now I have booked a holiday and had nothing through confirmation wise, a little disappointing!”

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Posted 8 years ago

“The telephonist was very helpful but I had trouble logging on. Even when I put in a new password.”

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Posted 8 years ago

“haven't had holiday yet - just booked for July”

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Posted 8 years ago

Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews