Login
Start Free Trial Are you a business? Click Here

Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

Write Your review

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Mr Macleod
Verified Buyer
“Hard to know what is at each site when using a tablet”
Helpful Report
Posted 9 years ago
Anonymous
Unverified Reviewer
“Sorry, in the past I've always said 10/10, not now, just home from camping at Woolacombe. We were excited to see the new complex but soon disheartened. The entertainment is now upstairs, great for the able bodied! Not impressed, unlikely to return despite a good many years loyalty - shame on you Woolacombe!”
Helpful Report
Posted 9 years ago
Mr Tams
Verified Buyer
“Difficult to compare each location for facilities. Perhaps a check list of what we wanted and then that gives a recommended / suggested site would be good.”
Helpful Report
Posted 9 years ago
Mr Hall
Verified Buyer
“Don't add 1.5% to the price for paying by credit card please. Include it within the price. Most people don't have £500 cash sat in their current account for holidays. Thanks.”
Helpful Report
Posted 9 years ago
Mr Cano
Verified Buyer
“I thought the T.V. was so small so I asked for a bigger one.... or binoculars so that I could watch it. The manager was very nice but nothing happened. The single beds were so small I almost fell out and we had to put two single beds together and my husband had to sleep in the lounge on the floor. Other than that my grandchildren loved it there and the food was good. Apart from one of the girls serving who was very rude to one of our party, there were 11 of us. I believe the girl did get a talking to from one of her superiors. The facilities for children are very good and I felt let down by some of the above. Also on line it did not state you could have 4 days for the price of three.;Ii do think that for the price of a Gold there should be at least one size bigger T.V. as nowadays T.V.'s are not expensive.”
Helpful Report
Posted 9 years ago
JOHN
Unverified Reviewer
“I was really happy to have construction vehicles passing my caravan carrying materials most of the day. This really enthralled me and enhanced my experience of sitting on the caravan veranda overlooking the sea.”
Helpful Report
Posted 9 years ago
Mrs Nicklin
Verified Buyer
“Didnt have previous password.took to long messing about to log in again”
Helpful Report
Posted 9 years ago
Miss Cc
Unverified Reviewer
“Stayed at this park last week, was happy with the holiday overall but did get bored after 2 days. Not much to do as a young couple with no kids. The Caravan was disappointing even though I upgraded to silver. It was supposed to be ready at 4pm but was not ready until 4:30/4:45 and we had arrived at 12 after a 4 hour drive so it was a long wait. The caravan had curry power on the side (which stunk the van out) cups and plates in the cupboard were dirty and an oven tray still had food in it. Could not find any information about restaurant opening times and what time food began and ended which did get very frustrating. Checked out 1 day early.”
Helpful Report
Posted 9 years ago
Mrs Green
Verified Buyer
“It was easy enough to initially search and select the holiday I wanted. However as I have an existing account but had forgotten my password this had to be reset. When this had been done my booking had disappeared and I had to go through the selection process again.”
Helpful Report
Posted 9 years ago
Miss Jones
Verified Buyer
“Very confusing picking with all the different park names”
Helpful Report
Posted 9 years ago
Mr Brewer
Verified Buyer
“Couldn't get the holiday I wanted with pet, only without - suggest need more pet-friendly accommodation.”
Helpful Report
Posted 9 years ago
Mr Brewer, thank you for booking with us and for your review. The number of pet friendly Holiday Homes is based upon previous and predicted demand, and we actually increased the number of pet friendly accommodation at each of our Parks this year based on expected numbers. However, on some dates pet friendly accommodation can be extremely popular such as during school holidays and early booking is strongly recommended to avoid any disappointment, this can also be the case for pet-free accommodation too and with bumper bookings for this May, June, July and August we are already sold out on many dates already. We look forward to seeing you in the summer, ^kd social media team
Posted 9 years ago
Miss Hart
Verified Buyer
“Had lots of trouble with not having a password for the account that was made when I sent for a brochure. So had to start the process several times, which was very annoying!!”
Helpful Report
Posted 9 years ago
Mr Stanley
Verified Buyer
“Process, was okay. Would like more detail on what we were booking position on park, view etc... Booking blind !”
Helpful Report
Posted 9 years ago
Mr Perry
Verified Buyer
“Easewell Farm has become too cluttered with caravans and the canvas tent part has suffered. If you want electric on grass you HAVE to go a pitch which is too small to take most modern tents. I have attached a photo to show that there used to be a mix of tents and touring and grass. I know the gravel tracks and bays are less maintenance and yearly pitches generate a lot more income but the ambience has been ruined.”
Woolacombe Bay Holiday Parks 3 star review on 2nd May 2016 Woolacombe Bay Holiday Parks 3 star review on 2nd May 2016
Helpful Report
Posted 9 years ago
Mrs Whitfield
Verified Buyer
“I've marked it down as I feel sorry for the girl I spoke to on the phone, She couldnt match the online price so I booked through the website. Which is not fair really as I'm guessing they have sale targets to make. You should be able to get the same price however you book.”
Helpful Report
Posted 9 years ago
Ms Lucking
Verified Buyer
“I have the brochure, so that helped. In terms of searching for availability, it would be useful if the monthly calendar for each park would appear with weeks or days available, instead of having to renew search etc. Difficult to get a full picture of the site and hope it will be a good as it sounds. Couldn't find a picture of what the bedrooms looked like”
Helpful Report
Posted 9 years ago
Mr Jones
Verified Buyer
“Had 3night break Friday to Monday On arrival service good and quick had last 2 room caravan My partner and myself with infant stayed in A35 then disappointed Sink had link caravan cold one heater in lounge which we all had to sleep in due to every room cold Caravan had seen best days door didn't close that good small one pushed it a few times and it opened had to keep locked while inside didn't looked like it had been clean”
Helpful Report
Posted 9 years ago
Mrs Fisher
Verified Buyer
“Staff not very helpful ,”
Helpful Report
Posted 9 years ago
Mr Lucas
Verified Buyer
“I'm not the best on-line being a "silver surfer" but I found booking a bit of a headache. I got confused with the "first pet free" offer and was surprised by the £30 added on at the end of my bill. After "live chat" I was told this was only on specified dates. I could have selected a different date but as I had a headache by then and didn't know how to get there, we decided to pay the £30 as the rest of the holiday seemed to suit us and I'd had enough. I was unable to find enough information about dogs, except for the free dog bed, toy, treat and pooper scooper (all of which was a bit unnecessary) and would have liked clear information regarding exercise areas and dog friendly beaches and walks. As previously stated, booking is probably a breeze for someone more familiar with a laptop.”
Helpful Report
Posted 9 years ago
Mrs Bache
Verified Buyer
“it did take a while to book, the website wasn't the easiest to look around on pricing sections. it would be nice to have a comparison chart between the different accommodation, or for it to be a little more obvious if there is one as i couldn't find it.”
Helpful Report
Posted 9 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
Our Company
Business Solutions Impressum Terms & Conditions User Privacy Policy Business User Privacy Policy Data Protection Data Request