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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Ms Dunn
Verified Buyer
“Had difficulty accessing my account online. Also, very disappointed that I couldn't see photos of inside some of the accommodation. Would also like a receipt for my booking via email which I haven't received so far.”
Helpful Report
Posted 9 years ago
Mr Clark
Verified Buyer
“Search said nothing matched my choice try one of these, which all matched my choice.”
Helpful Report
Posted 9 years ago
Miss Dalley
Verified Buyer
“The site doesn't show people's reviews. It would of been to look at reviews before booking. Other then that, the accommodation that I've booked was very cheap and I look forward to our holiday”
Helpful Report
Posted 9 years ago
Mr Davies
Verified Buyer
“All good”
Helpful Report
Posted 9 years ago
Miss Green
Verified Buyer
“It's a bit bad how you put who is coming I put a dog you told 149.00 then when you get to the bookings form you then tell me it's gone up by 20.00 for the dog .”
Helpful Report
Posted 10 years ago
Mr Banda
Verified Buyer
“Still waiting for confirmation email”
Helpful Report
Posted 10 years ago
Mrs Chamberlain
Verified Buyer
“I struggled to find out what a beach retreat was. I”
Helpful Report
Posted 10 years ago
Ms Marlow
Verified Buyer
“Having a password for booking a holiday is a right pain! I tried with the new password which was sent to my email four times - each time the computer said incorrect!! On the third new password things worked!!”
Helpful Report
Posted 10 years ago
Mrs Cox
Verified Buyer
“Would benefit from more information 're disabled access etc”
Helpful Report
Posted 10 years ago
Thank for your your feedback. We try to strike a balance when it comes to our accessible accommodation because booking a holiday park isn't the same as booking say a hotel. This is because our Park layouts vary and so do our guests' needs, so we think it is better to have a telephone conversation to ensure that the holiday meets your requirements. We have passed your comments to our marketing team for future consideration. ^kd, social media team
Posted 10 years ago
Ms Robinson
Verified Buyer
“I found the pricing misleading as I thought it included the dog but then got charged extra for it. I also found the website confirmation omited the fact that I had paid for the dog and the cancellation fee. However, these were included on the email that I then received.”
Helpful Report
Posted 10 years ago
Phil Lyes Lyes
Verified Buyer
“Page froze after completing all party details. Wold not continue to next stage. Had to end booking and redo it all again. Booking from iPad.”
Helpful Report
Posted 10 years ago
Mrs Greenway
Verified Buyer
“Somehow £10 was added to my booking?!”
Helpful Report
Posted 10 years ago
Hi, this was the optional "new model upgrade" which you chose to add at the point of booking to guarantee a newly refurbished lodge which would have shown in the booking process. Hope that helps explain, ^kd
Posted 10 years ago
Mrs Hallybone
Verified Buyer
“initially called to book but didn't find the person particually helpful so decided to book online and save £10, easy online booking form.”
Helpful Report
Posted 10 years ago
Mr Baker
Verified Buyer
“Its ok it does give availability quickly. Booking is relatively easy. I would say the site is similar in speed and performance to other similar sites.”
Helpful Report
Posted 10 years ago
Mrs Evans
Verified Buyer
“had to book a second time got through past the payment part and had a booking n0 but no money was taken from my account so did it twice worked the second time though”
Helpful Report
Posted 10 years ago
Mr Ford
Verified Buyer
“I resent paying a credit card surcharge !!!!!”
Helpful Report
Posted 10 years ago
Miss Mcgahon
Verified Buyer
“Really great facilities which makes it a really popular and busy park. Only problem was the bad language used by other campers was not suitable for our little girl. Will probably try a a smaller quieter campsite next time.”
Helpful Report
Posted 10 years ago
Darakshanda Choudry
Unverified Reviewer
“I Booked holidays last year with my grand children and it was really good experience so I thought we will book it again this year it was all good and easy to book but after sale service was very poor, I asked to change my pitch at reception to a grass one but they said there was none available after requesting to look she gave me a number of the pitch 34 K which was already taken then I called them and she said go to K48 that was also taken so i told her that there were pitches empty in J and I block can you please look and give me one of them but she said they were all booked, so we had to stay on gravel that my dogs hated and did not like walking on and would not stay out of the motorhome it made my break very difficult and weather being bad i could not do any thing and returned home a day early knowing that so many pitches were empty through out the duration of my stay and i had a horrible time where my dogs were not happy because there was no grass any where on that block where I could have tied them they love sitting and rolling on the grass, So seeing the after sale customer service I will have to think twice recommending the site to my friends and family.”
Helpful Report
Posted 10 years ago
Mr Cussen
Verified Buyer
“The price seems quite good but then you have to add on a the extras! Other parks the price is all in and much more clearer.”
Helpful Report
Posted 10 years ago
Mrs Hutt
Verified Buyer
“When trying to look at the accommodation it states 2 bedrooms but only 1 bedroom was shown. When you are looking to see if the accommodation is suitable for what you are looking for more pictures of the accommodation and less of the outside would be helpful.”
Helpful Report
Posted 10 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
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