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Woolacombe Bay Holiday Parks Reviews

4.6 Rating 12,438 Reviews
92 %
of reviewers recommend Woolacombe Bay Holiday Parks
Company Reviews Questions Metrics
4.6
Based on 12,438 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
On-time Delivery
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Easy
Read Woolacombe Bay Holiday Parks Reviews
Visit Website

Phone:

01271870343

Email:

goodtimes@woolacombe.com

Location:

Woolacombe Bay Holiday Park, Sandy Lane, Woolacombe
EX34 7AH

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Mrs Gardner
Verified Buyer
“I managed to confuse both myself and the system because I was booking 3 caravans for the same period - I think by giving the names of the people in each van rather than mine asthe account holder. Perhaps some clarification for people making multiple bookings would be useful. The online chat facility is useful and effective.”
Helpful Report
Posted 10 years ago
Mr Cooper
Verified Buyer
“I thought that the booking process was a little long winded.”
Helpful Report
Posted 10 years ago
Pauline
Unverified Reviewer
“The accommodation was good and the entertainment was quite good, considering what we paid. The only small grouse we had was that the bigger swimming pool, which was in one of the other camps had a mushroom shaped 'fountain.' We were with an autistic child, and I found the noise of this horrible, he just screamed and we could not get him anywhere near either of the on-site pools after this, which is a shame as he loves swimming. A notice on the door of the swimming pool (something just warning us about the noise levels) would have made our experience much better, as we would not have taken him there. Apart from that we had a lovely holiday.”
Helpful Report
Posted 10 years ago
Mrs Luter
Verified Buyer
“Hard to find prices. Website is hard to read.”
Helpful Report
Posted 10 years ago
Ms Weeks
Verified Buyer
“we couldn't find a lodge/caravan for august that we could have with the dog. the online help was useful. We have booked to camp.”
Helpful Report
Posted 10 years ago
Miss Fleming
Verified Buyer
“Easy and simple”
Helpful Report
Posted 10 years ago
Mrs Bergin
Verified Buyer
“Booking confirmation does not include any extras paid for”
Helpful Report
Posted 10 years ago
Mrs Moran
Verified Buyer
“Process was quite easy but not much info sent post booking”
Helpful Report
Posted 10 years ago
Mrs Clarke
Unverified Reviewer
“Had a nice holiday,was told i could have a second holiday discount of 15% if you come back in same year. I went on to book return holiday only to be told because the holidays have a special price on you do not get the 15% off the price. I think this is so unfair it should be 15% off the second holiday regardless if the park as special prices on,i didn't ask them to put a special price on i just wanted what they had told me i could have had.”
Helpful Report
Posted 10 years ago
Mr Tuohy
Verified Buyer
“The final screen that tells you your booking is being processed and not to refresh or do anything froze. This meant that I had to pay for a phone call to check it had gone through. The lady was very helpful.”
Helpful Report
Posted 10 years ago
Mrs Russell
Verified Buyer
“Looking up the holiday we wanted was good but I found it quite confusing when trying to reset my password. I received the automated e-mail quickly, but when I entered it in the website it seemed like it wasn't recognised and my address details didn't appear as promised. I managed to muddle through, but I wasn't able to change the password to one personal to me. For the life of me I can't find 'My Account' in the website to reset it again.”
Helpful Report
Posted 10 years ago
Mr Brown
Verified Buyer
“same as always easy”
Helpful Report
Posted 10 years ago
Mrs Robson
Verified Buyer
“The system froze a few times and although I had added extras they did not appear on finap booking.”
Helpful Report
Posted 10 years ago
Mr Bracey
Verified Buyer
“SLIGHTLY CONFUSED AT FIRST WHEN BOOKING THAT PRICE QUOTED JUMPED FROM £196.50 TO £211.50 BUT WORKED OUT IT WAS DUE TO THE FACT WE WERE BRINGING OUR PET WHICH INCURED AN ADITIONAL £20. HAVING SELECTED AT THE START WE WANTED PET ACCOMODATION I THOUGHT THAT WAS ALREADY INCLUDED.I CANNOT SEE THAT ANYONE (WHO IS NOT BRINGING A PET) WOULD INITIALLY SELECT PET FRIENDLY AS THEIR FIRST CHOICE.”
Helpful Report
Posted 10 years ago
Holiday Maker
Verified Buyer
“Not being tech savvy I found it difficult to re contact the site when my gizmo crashed. But that was my problem. Over all it was easy to navigate”
Helpful Report
Posted 10 years ago
Mrs Rodford
Verified Buyer
“This will be our third visit to one of the Woolacombe Holiday Parks and they are great for us and our dog. Really not a fan of the new website though. It's not user friendly, seems to be more awkward to navigate and keeps trying to upsell. Don't let this put you off booking though.”
Helpful Report
Posted 10 years ago
Mr Schneider
Verified Buyer
“The information on the accomodation times is not that clear. Websites of other campsites is easier to navigate and clearly shows the differance between bronze, silver etc.”
Helpful Report
Posted 10 years ago
Mr Sembach
Verified Buyer
“Good presentation of parks, apparently easy booking, but when we thought we selected Twitchen House, we ended up with a confirmation for Woolacombe Bay Park. Not sure, whether the fault was on our side.”
Helpful Report
Posted 10 years ago
Mrs Cluff
Verified Buyer
“website was difficult to navigate around and refer back to to different sections, eg going from comparing accommodation styles to chosing a park”
Helpful Report
Posted 10 years ago
Mrs Patnell
Verified Buyer
“Booking ok but not as good since you changed look of system. We used to get a breakdown of what was due before entering card details but now it's one figure at the top of screen so after entering card no there is no chance of amending anything before making final payment.”
Helpful Report
Posted 10 years ago
Thank you for booking with us and for your feedback. If you click anywhere on the summary bar at the top of the screen, it will open up with a full breakdown (that it is expandable is marked wth a "+" and "-" symbol). We look forward to welcoming you soon, ^kd
Posted 10 years ago
Woolacombe Bay Holiday Parks is rated 4.6 based on 12,438 reviews
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