Woolovers Reviews

2.1 Rating 133 Reviews

23 %

of reviewers recommend Woolovers

2.1

Based on 133 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone
Returns & Refunds
Returns Process	Could Be Better

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Delivery

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Returns

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Customer Service

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About Woolovers:

WoolOvers supplies womens and mens Wool, Cashmere & Cotton Knitwear. We also offer a great range of ladies silk and cotton jumpers, cardigans & sweaters.

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Email:

info@woolovers.co.uk

How do I contact Woolovers?

Helpful Report

(3 weeks ago)

You can contact Woolovers by Email and Telephone.

Helpful Report

(3 weeks ago)

50.00%

Industry Average

“ When I contacted so-called 'customer service' (took three messages and a week for them to get back to me) they told me they'd 'changed their sizing' and refused to provide a return label. ”

- Anonymous

“ Customer service person appeared irritated , lots of loud background shouting voices. ”

- Anonymous

“ The quality not as good as it used to be.I rang customer service because the returns label was stuck on invoice she said to wtite address my self also wrong bar code had been printed on label.I asked if I could return goods to shop in Chichester she said she thought so.I thought the idea of customer service was just that to make sure the customer was happy.I will not be using this company again.She showed no interest at all. ”

- Anonymous

Woolovers Reviews

About Woolovers:

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Customer Service - Average