Worktop Express Reviews

Name: Worktop Express
Rating: 2.37

2.4 Rating 156 Reviews

35 %

of reviewers recommend Worktop Express

Company Reviews

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Metrics

2.4

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 34%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0345 22 22 644

Email:

reviews@worktop-express.co.uk

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Worktop Express 1 star review on 19th August 2026

Anonymous

Worktop Express 1 star review on 6th February 2024

Nain

Worktop Express 1 star review on 26th October 2023

Worktop Express 1 star review on 30th July 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent helpful staff and good product range. In particular we were impressed by the fact the company offered end-to-end service including delivery, which I'm sure helped everything arrive on time and undamaged. The drivers couldn't have been more helpful, taking time to allow us to make a thorough inspection of the product before they left. In this day and age a company that offers this quality of product and service really stands out. Would highly recommend Worktop Express.”

Helpful Report

Posted 1 month ago

“Worktop Express offers exceptional quality and craftsmanship, providing durable and stylish worktops that elevate any kitchen space. Their customer service is top-notch, ensuring a smooth and hassle-free experience from ordering to delivery. Highly recommended for anyone seeking premium worktop solutions!”

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Posted 2 years ago

“Delivery in less than 24h, worktop exactly as on the description & how I expected”

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Posted 2 years ago

“2 of the nicest guys ever . Really helpful Can’t fault them amazing . From Tracy and Mike Barry”

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Posted 3 years ago

“Came to fit the worktop, unfortunately it had a slight warp, phoned worktop express, sent them a photo and its being replaced tomorrow. Impressive customer service.”

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Posted 5 years ago

“excellent quality, best price found. easy to order, range of sizes and quick delivery, highly recommended.”

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Posted 5 years ago

“My experience of Worktop Express (Smethwick) has been exceptional and I would highly recommend them. The service in the shop was very useful with Daren being knowledgeable, efficient and very helpful. The delivery came on time and we were delighted with the products. Unfortunately we made a mistake with the size of a sink we bought and again the collection and return service has been amazing. Thank you to all the staff .”

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Posted 5 years ago

“I searched different companies looking for a slim worktop. Found it at Worktop Express Glasgow. The staff were helpful especially Natalie and spent time explaining all about the solid laminate worktops. Helpful and supportive from ordering to fabrication. Well done guys.”

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Posted 6 years ago

“I'm not saying you shouldn't be wary of bad reviews, but there are two sides to every story. I nearly didn't use these guys because of the bad reviews, but very glad I ignored them. They were brilliant! Friendly and efficient service that puts the bigger firms to shame!”

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Posted 6 years ago

“just received my work top ordered less than a week ago. All great two drivers, phoned pre delivery. All good.”

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Posted 6 years ago

“Brilliant product great price great service quick delivery, would 100% recommend them to others”

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Posted 6 years ago

“I read a lot of bad reviews. Which almost put me off ordering from worktop express. But my daughter had used them with no problem. So I went for it. The ordering was easy. Confirmation email Despatch email Delivery email Phone call hour before The worktop, breakfast bar and up stands all arrived bang on time as requested. Delivery men polite and friendly. Everything slick. As we have come to expect these days. I would recommend them to anyone. I am a genuine happy customer.”

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Posted 6 years ago

“excellent company”

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Posted 7 years ago

“excellent service and delivery”

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Posted 7 years ago

“Supplied fabulous solid beech worktops at great value for refurbishment of my kitchen and they look stunning”

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Posted 8 years ago

“The worktop was great it was delivered with care an it was just as lovely on as it was in the showroom it is lovely and sets our kitchen off brilliantly would recommend worktop express to all our family”

Helpful Report

Posted 8 years ago

“Worktop Express were extremely helpful and knowledgeable about their products. They hold great stock and were able to deliver a bespoke order in 48 hrs. Prices are keen and the quality of the product was fantastic.”

Helpful Report

Posted 8 years ago

“Found the guy I spoke to very helpfull, he told me if I paid within 48 hrs I'd be elagible for free delivery which saved me money worktops came when expected and put the finishing touch to my new kitchen. Thank you. H cook”

Helpful Report

Posted 8 years ago

“Always an issue with on-line ordering is the quality of the items just bought from photographs. The Iroko wood worktops I bought from Worktop Express are beautiful and delivered on time by very helpful guys.”

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Posted 8 years ago

“Fast delivery , outstanding quality and caring , considered customer care . Helpful and friendly in every way . Best prices in the country . Xxxxx Monika”

Helpful Report

Posted 8 years ago

Worktop Express is rated 2.4 based on 156 reviews