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Workwear Express Reviews

4.2 Rating 3,714 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

4.2

Based on 3,714 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two pairs of black work trousers for myself. I usually have an issue with sizes and usually have to get trousers altered. However, these fitted perfectly as desribed, are very comfortable and of excellent quality. I will have no hesitation in ordering again from this company.”

Posted 4 years ago

“The word "express" here is without any sence. I was waiting for my order around 1 week, even I paid no cheap for courier (just one delivery option here). The size M was huge and looked a bit different then on website. I've send my email to their agent, to change the size for XS, received the label from them and have send M size back at the same day. In 6 days I've send them email "When I'll receive my item?" And the agent apologyzed - they've missed my inquiry (!!!) and they will send it now. I was waited again around 5 days. The XS size was so weird, I've decided to sew it how I need and not to send back (post offices here doesn't work). Actually, I am very disappointed with quality and service, this was much better on Amazon.”

Posted 4 years ago

Hi Natalja, Thank you for taking the time to leave a review of your experience in purchasing from us here at Workwear Express and we're sorry to hear that the experience you had wasn't up the standard that both you and us expect. We will be looking into exactly what happened in regard to the communication around your return to see exactly why your enquiry was missed and what we can do to make sure it never happens again. We will also be speaking to our supplier regarding the tunic to see if there is any issue with the garment sizing and whether this also needs to be looked in to. Again, we can only apologise for the service you've received and we would love the opportunity to at some point in the future to provide you with a much better experience than the one you received this time. Regards, John Workwear Express

Posted 4 years ago

“Prices are not what you will pay! If you want to find out how much you'll really be paying, double it, and then it's just about what you will be paying. Cheeky c*nts!”

Posted 4 years ago

“easy to use, exactly as I requested, delivery was on time”

Posted 4 years ago

“I haven't experienced better service. One of the ordered item was out of stock ( work gloves ) which I was expecting that anyway because of situation going around. Anyway Workwear Express offered me so many options such as: get refund, wait for stock, order something else ect. Also I been given different websites options where I could find similar or same stock. After choosing redund the money was in my bank account immediately. I was informed about every single step. The invoices was sent straight away. I wasn't expecting delivery to be that quick too! Highly recommend and definitely coming back to shop again!”

Posted 4 years ago

“Shout out to Mark Graham a Customer Service Advisor with Workwear Express. Mark efficiently sorted and rectified an issue I had with a customised garment and in doing so I have placed another order.”

Posted 4 years ago

“Outstanding customer service! Product is great quality and I will definitely be back for more. Thank you Workwear Express team! B”

Posted 4 years ago

“Great pair of boots delivered verry quickly”

Posted 4 years ago

“Shoes arrived in good time, exceptionally comfortable. Very pleased with company and product ,would recormend them to anyone”

Posted 4 years ago

“Excellent service, price and product. After losing patience with the poor production times and general bad service i was receiving from my previous supplier i looked online for an alternative. Workwear Express beat the previous price by 30%, the products are printed to a higher standard and the process was quick and easy. Will be returning in future for all my printing needs. Many thanks T J Ferris Stonemasonry”

Posted 4 years ago

“My PA/carer very happy with her new uniform. The uniform is easy to care for and comfortable to wear. The purchase was easy and delivery was very prompt. On my experience I would highly recommend this service.”

Posted 4 years ago

“Arrived very quickly, my son in law lives his new overalls”

Posted 4 years ago

“I had several quotes for clothing from various companies that showed up on Google and was put off by the ridiculous prices, a few days later an add for Workwear Express showed up on Facebook and the prices looked good and I first thought it was a mistake...it wasn’t so I placed the order, it was very easy and communication was good from start to finish, the order was completed and delivered within a few days. I couldn’t fault the service and will be ordering again soon, Keep up the good work and credit to the team.”

Posted 4 years ago

“Tunic made well. Needed to order 3 sizes bigger but ordered 2 sizes bigger by mistake. You dont do a 30. Was going to send back but thought ide hold on to it,just incase. Guy I emailed was brilliant kind and polite and very helpful”

Posted 4 years ago

“Portwest are great trousers, just wish they came in shorter lengths”

Posted 4 years ago

“Great service and Very good product”

Posted 4 years ago

“excellent delivery and returns process”

Posted 4 years ago

“Excellent service. From start to finish. Very happy with my items. Will definitely use again.”

Posted 4 years ago

“I'm very happy with my purchase from Workwear Express. I ordered some Pulsar PPE items for rail work. Good prices, good service and a nice website to shop on.”

Posted 4 years ago

“Great service, I wanted a logo and some text and it was simple, they obviously know what there doing. Damian Fletcher”

Posted 4 years ago

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Workwear Express is rated 4.2 based on 3,714 reviews