Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,713 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,713 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 13th July 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed replacement waterproofs at short notice. Sent order and goods quickly despatched and received within a couple of days. Excellent service and the Portwest gear is good.”

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Posted 9 months ago

“Design process, ease of ordering, quality of product.”

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Posted 9 months ago

“Quick delivery”

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Posted 9 months ago

“Boots were excellent look great and are very comfortable well worth the money”

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Posted 9 months ago

“Used a few times now and always happy with the service and quality of the clothing. Will definitely be using again soon.”

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Posted 3 years ago

“I have just ordered some work clothes on line so far it's been a easy and good experience”

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Posted 3 years ago

“Shout out to Mark Graham a Customer Service Advisor with Workwear Express. Mark efficiently sorted and rectified an issue I had with a customised garment and in doing so I have placed another order.”

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Posted 4 years ago

“Great service and Very good product”

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Posted 4 years ago

“I’ve purchased from you guys twice now, the first time my items arrived promptly and the quality was second to none, very pleased with it, however the second order I placed, the item was out of stock (which I was only informed about it after the whole purchase was done) still no problem since I was contacted via email explaining the situation and you guys gave me options as to how to proceed, my problem now is that I replied twice to your emails instructing you guys about what I’d decided regarding my item and I’ve not received any acknowledgement of it, I mean, I’ve not received the original item (which I know is still not available) but I’ve not received the one I told you I wanted instead (which was the next size up of the same item), so at this point I don’t know if my item is ever going to arrive or what’s happening.”

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Posted 4 years ago

“While I had a little difficulty with my order, I put this down to the perils of doing everything online. There's always a new angle to learn, and I think both parties learned something. The difficulty was overcome and the end result was achieved with the minimum of fuss, due to the impressive care of customer service, who knew instinctively what the problem was and how to deal with it with hardly any prompting. I sense the business is extremely customer-oriented and focused on excellence. Thank you”

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Posted 4 years ago

“Great products, good service, quick dispatch. Could’ve done with an earlier update on delivery time, though I think that was more a postal service fault.”

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Posted 4 years ago

“Really pleased with the top when it arrived. I was unsure as never done printing over the internet but really happy. It’s probably worth ordering more than one as can be expensive but very happy little beanz top 👍🏻”

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Posted 4 years ago

“Good quality, value for money”

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Posted 4 years ago

“Very good quality. But delivery time was slower than Id like”

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Posted 4 years ago

“I’ve purchased this vest in orange twice before but it’s now not available in medium and hasn’t been for a least a year”

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Posted 4 years ago

“Found Workwear express to be very helpful in setting up my order it was delivered before expected and would use for future items also the stitched logo was perfect.”

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Posted 4 years ago

“Quick and efficient. We used our company logo and had text embroidery on the breast of our PPE jackets, the finish was to a superb standard with quick delivery. Highly recommended!”

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Posted 4 years ago

“Likes the product good quality t shirts, for mine on an offer so at a good price.”

Workwear Express 4 star review on 15th February 2020

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Posted 4 years ago

“Helpful and responsive set-up for non-professionally produced artwork. Then really quick turnaround and decent products once order was confirmed. Website is also easy to use.”