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Workwear Express Reviews

4.2 Rating 3,713 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

4.2

Based on 3,713 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 13th July 2023

Workwear Express 5 star review on 18th August 2021

Workwear Express 5 star review on 26th April 2021

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Workwear Express 5 star review on 26th April 2021

Workwear Express 5 star review on 26th April 2021

Workwear Express 5 star review on 26th April 2021

Workwear Express 5 star review on 26th April 2021

73

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service and delivery was good. Though not sure about the product. I bought a size 20, as it was advertised as being 'tailored' . There is no way the size is correct. I've kept it as it will be okay for the summer but not when I have to wear it with a jumper or other layers.”

Posted 4 years ago

“Bought 5 white blouses, various sizes for band members uniform. All blouses were very good except they were all small for the size stated. If we need any more I would recommend getting a size bigger than normal”

Posted 4 years ago

“Ordering on the website made me think I had ordered the logo to be embroidered on each item as the logo came up against each one. When I received the shirts without logos I was told they came through as a plain order, even though I had emailed them and quoted the logos I thought I had ordered. I had to ring to order again, but they came two days after the show they were needed for. Got the refund for the plain shirts on the day of the show... They took a lot of trouble on my first order to make the embroidered logo look good, but it is difficult to find how to order the logos for subsequent orders online.”

Posted 4 years ago

“Easy to get through and always staff who are happy to help”

Posted 4 years ago

“Great price, quality and turnaround time, just beware the items run big compared to size chart so unfortunately half of the order I can not use as way too big.”

Posted 4 years ago

“Easy ordering and item delivered within the promised timeframe. Very helpful when an item needed to be returned and credited. Though the creases dropped out, delivering a suit jacket and trousers rolled-up in a plastic bag seemed a little odd, although appreciate that it saves packaging. Very happy and will definately use again. The only reason not a full 5 stars was that there was a few days between ordering and the product arriving, rather than being available for immediate despatch.”

Posted 4 years ago

“Very quick friendly service would like to order some more in future slight complaint that the blue in the club logo didn't match the shirt otherwise perfect and good value”

Posted 4 years ago

“Have been pleased with my order very professional and quick, polo shirts and sweat shirts are good quality, not that impressed with round neck t shirts, a bit thin and sleeves to high but will make do, will use work wear in the future.”

Posted 4 years ago

“As ordered thanks”

Posted 4 years ago

“Good value for the price - hard wearing & wash well.”

Posted 4 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 4 years ago

“I don't often bother to respond to reviews, I had trouble paying for my order on line which ended with my credit card being blocked...…. which was remedied by your friendly and helpful team, problems sorted quickly and efficiently, order produced and delivered quickly, thanks and regards to your humans!!!”

Posted 4 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 4 years ago

“We recently ordered 100 plus polo shirts and we are really happy with the quality of the shirts and the print. Only thing was that they were slightly larger than expected so tried to order another 4 with same print lady cut in size S/XS and was quoted close to £120.00 ☹️”

Workwear Express 4 star review on 4th June 2019

Posted 4 years ago

Dear Customer, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 4 years ago

“Really pleased with my purchase, I will order again and maybe more up the range of quality.”

Posted 4 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 4 years ago

“Excellent service and quality at a very reasonable price”

Posted 4 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 4 years ago

“First order we have placed very happy with our goods received.”

Posted 4 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 4 years ago

“Prompt delivery, reasonable price, good quality. However, they pestered me by email to give a review and subsequently phoned me to ask me to do a review, This was annoying.”

Posted 5 years ago

Hi Rosemary, Thank you for leaving a great review. This is much appreciated. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Delighted with the quality of the shirts we ordered. We would be pleased to use this supplier again”

Posted 5 years ago

Dear Customer, Thank you for leaving a great review. This is much appreciated. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Good prices, good merchandise can't say fairer than that. Was delay of extra week getting to myself as bibs weren't in stock but not the end of the world. Although, wearing the new uniforms got myself a new customer within first ten minutes. First impressions count with would be customers.”

Posted 5 years ago

Hi Michael, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Dark grey writing on a black background make it very hard to read your communication. I have given up.”

Posted 5 years ago

Hi John, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“big gloves for big hands”

Posted 5 years ago

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Workwear Express is rated 4.2 based on 3,713 reviews