Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,714 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,714 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“unbelievable price and customer service. Nothing is too much trouble and they are very fast at replying to emails”

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Posted 3 years ago

“Ordered 25 printed T-shirt’s for our team charity day. Easy to order, great quality and no hidden fees!”

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Posted 3 years ago

“First time of using this company. Received my item within 5 days good value for money. Only drawback was the postage which worked out twice the cost of the item. Maybe it will be more cost effective next time to order more than one item, I just wanted to see what the quality was like before ordering more.”

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Posted 3 years ago

“Received my items today, all through the service was brilliant. I asked questions on the web chat and they was very very helpful. My items are brilliant 5 starts all the way”

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Posted 3 years ago

“Quality gear”

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Posted 3 years ago

“I have in the passed used other companies for my printwear, not anymore. I use the best now Workwear express, great staff, fantastic service and good pricing. Thank you, Lucky Lou's”

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Posted 4 years ago

“Great work trousers. Had them before and i will keep buying it”

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Posted 4 years ago

“Despite a few issues with my order, one of the online sales advisors called Rebecca Robinson went above and beyond to tackle these issues head on which eventually made me a very happy customer. Rebecca physically left the sales department and went over to the Production department to ensure my order was dealt with correctly. In my eyes, even though there were previous issues with my order, Rebecca's Customer Service was both fantastic and professional. Customer Service is one of the most important aspects of any business, and to that end Rebecca has earned a 5 star review for herself and the team. Thank you Rebecca!”

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Posted 4 years ago

“We are currently going through an unprecedented time due to the Corona Virus, and a lot of companies are struggling with many different aspects of their business. I'm not going to go into too much detail, but i did encounter quite a few issues. However, on the flipside, i was in constant contact with a Support Agent called Rebecca Robinson through the entire process. She was absolutely fantastic and went above and beyond to make everything right for me as a customer. To cut a long story short, she physically left her department and went over to the Production department to ensure my order was being dealt with correctly. So despite all the previous issues i had, Rebecca's Professional Customer Service as earned herself and all the team involved a 5 Star Rating from me. This is exactly what Top Customer Service should be like. Thank you Rebecca.”

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Posted 4 years ago

“Received my order today and can honestly say, I am over the moon with it.. right from start to finish, the staff where very very helpful. I ordered a size large in all workwear and it all fits perfectly (if you are wondering about sizing). Will 100% be returning for any future workwear I may be needing!”

Workwear Express 5 star review on 16th May 2020

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Posted 4 years ago

“Just received my order from you. Have to say I’m very impressed with everything. Great quality very happy with the service. I’ll be ordering a lot more in the next few weeks”

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Posted 4 years ago

“Very efficient and quality of goods really impressive”

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Posted 4 years ago

“I have ordered a few items and recently a Jacket. As always the Service is excellent and easy to use. Excellent Customer Service too. Highly recommended. Thank you.”

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Posted 4 years ago

“I ordered two pairs of black work trousers for myself. I usually have an issue with sizes and usually have to get trousers altered. However, these fitted perfectly as desribed, are very comfortable and of excellent quality. I will have no hesitation in ordering again from this company.”

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Posted 4 years ago

“easy to use, exactly as I requested, delivery was on time”

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Posted 4 years ago

“I haven't experienced better service. One of the ordered item was out of stock ( work gloves ) which I was expecting that anyway because of situation going around. Anyway Workwear Express offered me so many options such as: get refund, wait for stock, order something else ect. Also I been given different websites options where I could find similar or same stock. After choosing redund the money was in my bank account immediately. I was informed about every single step. The invoices was sent straight away. I wasn't expecting delivery to be that quick too! Highly recommend and definitely coming back to shop again!”

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Posted 4 years ago

“Outstanding customer service! Product is great quality and I will definitely be back for more. Thank you Workwear Express team! B”

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Posted 4 years ago

“Great pair of boots delivered verry quickly”

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Posted 4 years ago

“Shoes arrived in good time, exceptionally comfortable. Very pleased with company and product ,would recormend them to anyone”

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Posted 4 years ago

“Excellent service, price and product. After losing patience with the poor production times and general bad service i was receiving from my previous supplier i looked online for an alternative. Workwear Express beat the previous price by 30%, the products are printed to a higher standard and the process was quick and easy. Will be returning in future for all my printing needs. Many thanks T J Ferris Stonemasonry”

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Posted 4 years ago

Workwear Express is rated 4.2 based on 3,714 reviews