Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,724 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

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Metrics

4.2

Based on 3,724 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate,
Cathedral Park, Belmont Industrial Estate
County Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products and on-time delivery. Great customers service as well. Embroidery of our logo on gillets, top class!!”

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Posted 3 years ago

“The sales team and customer care are extremely helpful, professional and deliver a great service; The delivery is prompt, and very quick; The quality of the items is high. returns & refunds are dealt with immediately, in an easy way.”

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Posted 3 years ago

“Fast and efficient service.”

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Posted 3 years ago

“Service and delivery is top class”

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Posted 3 years ago

“EVERY ORDER I HAVE HAD FROM WORKWEAR EXPRESS , FROM ORDERING, PAYMENT THRO TO DELIVERY HAS BEEN VERY EASY AND STRAIGHT FORWARD.”

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Posted 3 years ago

“Found service fabulous and standard excellent”

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Posted 3 years ago

“Brilliant I called to find out if my return item had arrived they guy I spoke to asked why I returned said item . He re ordered smaller size for me there and yhen received 2 days later. First class to you and your staff”

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Posted 3 years ago

“Easy access to website, search was excellent along with speed of order completion and delivery”

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Posted 3 years ago

“Arrived on time and fits perfectly. Very comfortable trousers”

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Posted 3 years ago

“Very good quality and customer service”

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Posted 3 years ago

“Years ago Fruit of the Loom tee shirts were good quality. Add that to " Workwear " and you'd think good quality, hard wearing. Mistake no.1 Ordered 2 polo shirts. Mistake no.2. DPD no tracking but 3 days later one shirt arrived THROUGH MY LETTER BOX. Contacted customer service to be told that different colours come from different factories. Are you serious? So 2 days later the other arrived. Quality, what quality? Thinnest material ever with loops pulled on reverse side. No logo's involved so sent back for refund. Hope they manage that. The reviews sum up this company!”

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Posted 3 years ago

“One of the worst clothing suppliers I have ever dealt with. They promised delivery dates that were passed and missed by over a month. Upon receiving our custom branded hats, fleeces and jackets, over 50% of the items had very poor stitching and defects on our logos. We were also missing items from our orders, which took over 4 phone calls to resolve. Even members of their sales team said that they did not agree with the way the company was resolving our issues and said it was poorly ran with big supply chain issues. We eventually had hats, fleeces and jackets replaced due to their poor stitching. Would not recommend this company to anyone looking for anything close to high quality work wear.”

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Posted 3 years ago

“Stop 🛑 Des voleurs j’ai payé sur le site, payé mes broderies une fois tous payé on me refuse l’expédition sous prétexte de numéro de tva invalide Stop 🛑”

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Posted 3 years ago

“the subtitles disappear after 4-5 washes 🙈 is there supposed to be workwear??”

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Posted 3 years ago

“At the start the girl was lovely on the phone and promptly dealt with our order. But on receiving the products we found the fitment was different and even the sweatshirt sleeves was different lengths?!? After a few emails and returning the goods they basically said the products was up to standards....... Not a chance! Shame as some of the garments was actually good and was going to continue buying from this company....... but not now thats for sure!”

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Posted 3 years ago

“Terrible customer service, cheap workwear”

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Posted 3 years ago

“Would advise to avoid at all costs. Advertise one delivery date, but week past the delivery date still nothing delivered. Do not trust what Jessica Dolan replies about your orders. She will lie anything just to get you of her back. Cheers for ruining the event 👍”

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Posted 3 years ago

“We placed an order online with Workwear Express on the 19/10 with an estimated delivery date of the 28/10/2022. It is now the 31/10/2022 and the order still hasn't been made and sent. I contacted customer support on the 20/10 to ask to cancel a few pieces off the order as a member of staff has left. I was told this cannot be done because the items are on the embroidery machines. I then asked when the order will be sent and they said it will be dispatched on the 31/10/2022. I have been in contact again today to confirm the order will be sent today to be told the order has not been made yet and will not be sent until the 02/11/2022 which is well past the estimated delivery date. Each time I speak to customer service I get a different story and they blame it on being their busy period. If you cannot meet the estimated delivery dates advertised you need to update them to a realistic time scale. This is my first order with you and will be my last.”

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Posted 3 years ago

“Disgrace of a company , items never delivered . Workwear express said I authorised a delivery to a different address (I didn’t) they won’t provide any proof and I’m now doing a chargeback to get a refund , customer “care” staff couldn’t care less . Never use this sham of a company”

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Posted 4 years ago

“Don't go near them, Very disorganized, Will take your order, and never follow through to deliver them and when they produce them, It will be wrongly designed.. Bad customer service.!!!!”

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Posted 4 years ago

Workwear Express is rated 4.2 based on 3,724 reviews