Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

“This was not for work it is good quality and ideal to wear on cool evenings outside in the summer”

Posted 5 years ago

Hi David, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Good value for the price - hard wearing & wash well.”

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Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Dont get me wrong I'm a great fan of Fruit of Loom wear, They are normally in good quality. But Im a tad mythed about one of the TShirts sleeves that the stitching has come away from main TShirt body after the first wash, on close inspection all other are OK”

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Posted 5 years ago

Hi Steve, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Easy to use website ....Prompt delivery....very Happy with product ....fit for purpose and comfy.”

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Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Excellent service. Great quality applications. We can always rely on Workwear Express to turn our complex orders and individual customisations into a set of awesome branded garments for our publicity.”

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Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Not great, took a long time and an item was missing when it arrived. Would use again.”

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Posted 5 years ago

Hi Joe, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“These are durable and extremely protective of my tender knees when worn with the pad inserts (sold separately). The pockets are great for tools and items that need to be kept handy like my mobile! Great product and service.”

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Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“I purchased 2 polo tops and a jumper with my company logo stitched on. The polo tops are great and the stitching is fine, however the jumpers arms are really short, if you're ordering a size medium I'd go up to large to avoid this.”

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Posted 5 years ago

Hi Gordon, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“I don't often bother to respond to reviews, I had trouble paying for my order on line which ended with my credit card being blocked...…. which was remedied by your friendly and helpful team, problems sorted quickly and efficiently, order produced and delivered quickly, thanks and regards to your humans!!!”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“I bought L thinking they might be a little on the small side. I should have bought XL! I usually buy M so, sized very small. Otherwise a good lightweight hoodie for the summer months.”

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Posted 5 years ago

Dear Customer, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“The customer assistance I have received from our account handler was 2nd to non. Their manor and professionalism over phone and email made the whole process simple, and made sure the garments were to spec, with the added bonus of looking fantastic.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Excellent product at a good price. Order management also excellent with delivery 48 hrs after order placement”

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Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Ordered 2 sizes as unsure of fit and kept and have worn chosen one and was very pleased, however as return process was not a simple one did not return unwanted item. This as a company lets you down badly.”

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Posted 5 years ago

Dear Customer, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“We recently ordered 100 plus polo shirts and we are really happy with the quality of the shirts and the print. Only thing was that they were slightly larger than expected so tried to order another 4 with same print lady cut in size S/XS and was quoted close to £120.00 ☹️”

Workwear Express 4 star review on 4th June 2019

Helpful Report

Posted 5 years ago

Dear Customer, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Speedy delivery. Size 6 is my normal size but the boots are too big in length & width & I’ll need to wear 2 pairs of thick socks to get them to fit. I suspect they will fit mens feet better. Quite a hard inner footbed & will try insoles with them. Not going to risk trying a size smaller as not sure if they will fit either.”

Helpful Report

Posted 5 years ago

Dear Customer, Firstly, I am really sorry that the service we delivered has led you to leave a negative review. We work really hard to ensure our customers are happy, at all times. I would like to discuss this with you further and see if I can turn this negative experience around. Could I please ask you to drop me a quick email, I can then find your order and follow up straight away with you. My email address is matthew.burrows@workwearexpress.com. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Excellent service and great products. Recommend and will be using again.”

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Posted 5 years ago

Hi Julie, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Great items, great customer service, had to send some items back and this was no problem at all.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Put the order through online they responded the next day..Quality and communications are spot-on will definitely use them again”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“This is our 3rd or 4th uniform order and we're happy with the products and service offered. We have had a couple of issues over the years, but these have been rectified quickly and amicably. Recommend them.”

Helpful Report

Posted 5 years ago

Dear Customer, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

“Quality clothing,very happy with my purchase.”

Helpful Report

Posted 5 years ago

Hi David, Thank you for leaving a great review. We work really hard at improving our service and your review shows that we are making the right steps. We look forward to your continued custom. Kind regards, Matt Burrows Sales Team Manager

Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Workwear Express Reviews