Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,724 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

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Metrics

4.2

Based on 3,724 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate,
Cathedral Park, Belmont Industrial Estate
County Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff, quality is good, and delivery is fast”

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Posted 8 years ago

“Every stage from ordering to delivery first class service. Good value for money too.”

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Posted 8 years ago

“We have all found the sizes to vary quite a bit, which has not been helpful as they seem to come up small in the beginning. Everyone has had to jump up one size in some cases two. Also I couldn’t source a uniform big enough for one employee from you so had to purchase elsewhere and needed a badge to sew on so it was the same as our other uniforms which was refused by yourselves and obviously upset the lady in question.”

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Posted 8 years ago

“I have ordered products twice and both times the process on the web site was easy and the goods were sent and received in quick time.”

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Posted 8 years ago

“I would like to say a MASSIVE THANK YOU to workwear express customer service team. They ALL go above and beyond. They are really helpful every time I place an order and always call/email me on the stage progress of my orders and out for dispatch- EXCELLENT from start to finish- great prices, quality of clothing and also Excellent printing, dtg, transfer and embroidery. I DO TRUST WORKWEAR EXPESS WITH MY NAME!!”

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Posted 8 years ago

“Good customer service, quick and easy”

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Posted 8 years ago

“Excellent service, quick turnaround. The quality and fit are excellent”

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Posted 8 years ago

“Don’t know if it was your guys fault or more likely the delivery company but I never received my item”

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Posted 8 years ago

“Accommodating, professional, well priced and very good quality. Our Customer Service Executive Ian Raine helped get everything to us very promptly and we will be using them again.”

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Posted 8 years ago

“Really quick and efficient service. Items ordered arrived within a week of payment being made. Would definitely use again!”

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Posted 8 years ago

“If you are a new customer they move heaven and earth for you. But once they have you under their spell by Christ they do the complete opposite. The first order I placed was very good and so I placed a 2nd order but this time just for some tester garments. I returned these but a simple refund took 2 weeks from the time they had the goods back (uniform size tester) at their depot. I did place a 3rd order and when it arrived the standard of the embroidery was nothing short of embarrassing, the writing was not straight and the standard of the embroidery work was shocking. The order was sent back. After a week of them receiving the items, I felt I had to telephone them to find out whats happening as I (the customer) was not being informed etc. When I telephoned and complained as to whats happening with my order that I returned. I was pushed to this person and then that department and this went on for a further 2 weeks. In the end, I had had enough of and cancelled my order. I had to wait 4 days for my money to be paid back into my account. (The free delivery system they use takes about a week to get back to the depot). A real shame that a number of people working for this company do not know how to deal with problems. They rather fob you off or/and keep you waiting.”

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Posted 8 years ago

“Very good service tunic of a good quality and embroidery brilliant”

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Posted 8 years ago

“Very quick service u”

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Posted 8 years ago

“Excellent products. Excellent value!”

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Posted 8 years ago

“Terrible Customer Service, Tee shirts took 18 days to deliver and were not as originally ordered. Generally poor company to deal with. Never again.”

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Posted 8 years ago

“Excellent, speedy service and I love my personalised apron, I feel even more professional when I run my art classes wearing it. Thanks so much.”

Workwear Express 5 star review on 18th July 2018

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Posted 8 years ago

“My experience was very dissapointing. From start to finish, there was confusion and although the amended artwork was sent through, approved and confirmed it will be on all garments... I was sent the complete wrong logo on all garments. The reason I am rating WorkWear Express higher than a 1* is because Sandra (customer adviser) showed some sympathy and took over my complaint, assured me I would hear from her at a specific time which she stuck too unlike her colleagues and spoke to me like a real person. She made every effort to resolve the case and did a fantastic job. Props to her and if she shows all customers this level of support, then they are very lucky. All in all, fantastic service from Sandra. But unfortunately I cannot say the same for the rest of the team (that I spoke too)”

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Posted 8 years ago

“This is the third belt we have ordered, they are such good value and keep recommending them.”

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Posted 8 years ago

“Lovely quality and excellent LOGOS thanks you!”

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Posted 8 years ago

Thank you very much for your review. It's great to hear that you are happy with the quality of our work! We look forward to working with you on any future requirements. Kind regards Shane

Posted 8 years ago

“My order was small & involved embroidery. To get the embroidery correct took a few changes from myself. The team at Workwear were patient & worked quickly to rework the changes. Delivery was fast, the work was exactly as requested, the workmanship very good, & excellent value. Thank you. JWS Electrics”

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Posted 8 years ago

Thank you for your kind words, we do pride ourselves on getting logos right before committing to production. Thank you for using us! Shane

Posted 8 years ago

Workwear Express is rated 4.2 based on 3,724 reviews