Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Cathedral Park, Belmont Industrial Estate, County Durham
Rating: 4.19

4.2 Rating 3,724 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

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Metrics

4.2

Based on 3,724 reviews

Customer Service
Communication Channels	Telephone

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate,
Cathedral Park, Belmont Industrial Estate
County Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased, good fit and excellent price, thank you.”

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Posted 9 years ago

“T Shirts very good value for money. Excellent service”

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Posted 9 years ago

“I ordered 4 plain T Shirts from this Company. They were delivered, sensibly packed within a few days. Unfortunately they were too tight across the chest but when I rang, I was helpfully sent a returns form My replacements are being processed and I look forward to receiving them soon Maureen Durrant”

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Posted 9 years ago

“Good Quick Service. The Trousers are great for working on the farm, will use again when needed”

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Posted 9 years ago

“Perfect quality trousers, colour is as bright as shown in the photo and delivery was on time the next morning.”

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Posted 9 years ago

“Faultless service, good communication, delivery as stated. I haven't worn the items so haven't washed them but the sizing looks accurate for 3XL. I would recommend and use again.”

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Posted 9 years ago

“Been asked to write a review and as yet have never received my order?!”

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Posted 9 years ago

Hi Daniel, We apologise for this slight error and are pleased to let you know that your order is scheduled to be with you tomorrow. You will get an email or text from our courier first thing in the morning giving you an hour slot when you can expect delivery. If you would like any further information please feel free to give us a call on 0800 028 5867. Warm regards, John Workwear Express

Posted 9 years ago

“Most of the tops ordered fit well. The 2 that didn't were the grey one - gsm was good and heavy but fall was boxy. The long sleeves one didn't fit correctly ( tight under the arms and stomach) Otherwise fabric quality was good and am satisfied .”

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Posted 9 years ago

“first rate products service and prices”

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Posted 9 years ago

“I still haven't received the items I ordered on 20/03/2017. I sent an email to the sales team on 27/03/2017 querying the whereabouts of my items and asked if there was a problem, I included my contact number but as yet have not had any form of response.”

Helpful Report

Posted 9 years ago

Hi Michael, Thank you for taking time to leave a review of your experience and we're sorry to hear about the delay you've had with your order. I've just looked into this for you and your order will be delivered tomorrow. You should receive an email or text form our courier first thing in the morning with an hour slot when you can expect your order to arrive. We apologise again for the delay and if you would like any further information regarding your order, please feel free to give us a call on 0800 028 5867. Warm regards, John Workwear Express

Posted 9 years ago

“Awful customer service, it put me off from actually placing an order. I just needed some samples, then I returned them to have them added onto the order I wanted to place and I got credit notes instead when I asked them several times (to several people) I didn't want credit notes. All of my emails were ignored, it was hard to get through your phones as they were always busy when all I wanted was placing an order, unbelievable. Sarah Blevins who was my representative was supposed to give me a call to clarify everything but she never did, instead she just dropped me a random email asking me to call her. Prices are cheap, but I'd much rather look for a new supplier even if it's a bit more to pay, than going through such frustration due to a terrible customer service.”

Helpful Report

Posted 9 years ago

“Items arrived quickly, I was not pleased with the quality so I was allowed to return at my own expense. Refunding took a month. To be honest, I did not chase them up for 3 weeks after return was acknowledged by them as I was expecting a smooth automatic refund procedure. Once complained received money in two days. I probably would buy again as all in all it was not the worst shopping experience but in the meantime for my needs I will try to shop around.”

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Posted 9 years ago

“Professional service, good product & quick delivery. Thanks to all the team :-)”

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Posted 9 years ago

“We are really pleased with the fleece jackets we purchased and would definitely order from you again.”

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Posted 9 years ago

“Very poor quality. One time in the wash and it has shrank loads, try to stretch it out and feel the material wanting to give.”

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Posted 9 years ago

“Very disappointed with my order. Please sent my refund. Many thanks”

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Posted 9 years ago

“I normally find Workwear Express very good but the last order we placed was disappointing. There were some items for printing/embroidery and some plain cargo pants. The cargo pants did not ship with the other items, when they did ship we were then charged again for these items. I was on leave when the trousers eventually shipped and the extra charge went through so my manager had to sort things out in my absence. Very disappointing from a company who have also been very efficient.”

Helpful Report

Posted 9 years ago

Hi Maggie, Thank you for taking to leave a review and we're sorry to hear about the issues you've had with this order. We do pride ourselves on making each and everything interaction that we have with our clients as efficient and enjoyable as possible, while most importantly providing them with the exacting standard of clothing that they're looking for. We sincerely apologise for not being able to deliver that on this occasion and will be looking into exactly why this was to ensure any future interactions we have with yourselves result in a much more pleasurable end result. If you would like to discuss any aspect of your order in greater detail, please feel free to give us a call on 0800 028 5867. Warm regards, John Workwear Express

Posted 9 years ago

“Delivered the next day and order all correct.”

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Posted 9 years ago

“Workwear Express's website is very easy to use. I had particular items in mind when I started looking- and found it straight forward to navigate around the site. This is not the case on some 'workwear' sites. The sizing seems to have worked well- at least it has for me. The pricing is better than competitive-particularly for small item numbers. It seems it is even better for large orders of single items. I will be returning to Workwear Express again.”

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Posted 9 years ago

“these T-shirts are great for wearing with a cardigan, crew neck sweater or on their own. Great colours, good fit and well made at a price everyone can afford. With the right clothes, they look more expensive.”

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Posted 9 years ago

Workwear Express is rated 4.2 based on 3,724 reviews