Workwear Express Reviews

Name: Workwear Express
Address: Cathedral Park, Belmont Industrial Estate, Durham
Rating: 4.19

4.2 Rating 3,718 Reviews

79 %

of reviewers recommend Workwear Express

Company Reviews

Questions

Metrics

4.2

Based on 3,718 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Phone:

0800 028 5867

Email:

sales@workwearexpress.com

Location:

Cathedral Park, Belmont Industrial Estate
Durham
DH1 1TF

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Workwear Express 5 star review on 15th January 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good and helpful”

Helpful Report

Posted 6 years ago

“Very impressed with overall service. The artwork was provided quickly and the customisation was exactly as requested. Delivery was as scheduled. Product colour was just as captured on the website. I will certainly return with further orders.”

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Posted 6 years ago

“I've used Workwear Express a few times, and the service, product and delivery has been excellent on each occasion. I'm really please with my new kit, and the embroidery looks as awesome as the designer intended.”

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Posted 6 years ago

“Very happy with the service, placed order and received items all within a week. Have been using Workwear Express for a my uniforms and always very happy with them. Even informed other depts within my school to use this company. Highly recommend.”

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Posted 6 years ago

“Workwear Express, has provided myself with phenomenal customer service and products, will definitely be ordering again.”

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Posted 6 years ago

“As always, a totally brilliant service with high quality products. Ian Raine dealt with my last order and was absolutely brilliant, keeping up the excellent customer service I have received from Gary and Tina in the past. I highly recommend this company. I have only ever had one thing go wrong with an order, and Gary sorted it out in minutes with a new delivery. He made it all really easy for me. Ian gave me the same wonderful human customer service with my last order and everyone is delighted with their sweatshirts. Thank you all at Workwear Express.”

Workwear Express 5 star review on 18th January 2019

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Posted 6 years ago

“First class garments and customer service. Highly recomended.”

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Posted 6 years ago

“Good prompt service excellent quality work pants at competitive price very pleased with purchase highly recommend”

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Posted 6 years ago

“My latest embroidery is grest! the team at workwear express got the details so right, colours, layers etc. Their DTG print great quality to! I'd happily recommend them to anyone.”

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Posted 6 years ago

Thank you for taking the time to leave us a review, it's great to hear that you are pleased with your order and that you would recommend us. DTG is a very popular option for our customers as it allows them to print high quality images and intricate designs. Kind regards Shane - Head of eCommerce

Posted 6 years ago

“Very good polo tops for work . Washed up very well . So good I will be getting more to wear all the time not just for work”

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Posted 6 years ago

That's great news - thanks for leaving us the review! We have polo shirts designed for all environments and purposes, from hard wearing to infrequently used (such as freebies and promotional). Fantastic to hear you will be using us again, we really value your business! Kind regards Shane - Head of eCommerce

Posted 6 years ago

“Workwear Express’ customer service is outstanding. When the item I ordered was out of stock, they immediately contacted me with two similar alternatives, or offered a refund. Unfortunately, the item I ordered wasn’t fit for purpose - nothing wrong with the product - so had to return. Once again, the service was prompt, friendly and efficient. Have a very positive impression of this company.”

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Posted 6 years ago

This is amazing to hear, our customer services team really do take pride in their work, we are sorry your garment was out of stock but pleased that we resolved it for you. I have relayed this great feedback to our team. Thanks for taking the time to leave us a review. Shane - Head of eCommerce

Posted 6 years ago

“The sweatshirts were very good value, comfortable fit, lovely thick plush warm fabric”

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Posted 6 years ago

I'm extremely pleased that our sweatshirts fitted your requirements - thank you for taking the time to leave us a review and for using Workwear Express! Kind regards Shane - Head of eCommerce

Posted 6 years ago

“As a new business owner, it's important to make good contacts as early as possible. Workwear Express have been very helpful and flexible - despite the challenges I presented as an indecisive new client. High quality items with really well finished personalised logos. I couldn't be happier to have chosen Workwear Express to assist with the design and production of my uniforms. I am delighted to be able to recommend them.”

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Posted 6 years ago

Diane, thank you for this - it's fantastic to read. We know a lot of customers rely on our guidance and expertise to find suitable garments and application types - very happy that we could deliver what you wanted, really appreciate you recommending us too. Thanks for taking the time to leave us a review, it's very much appreciated. Kind regards Shane - Head of eCommerce

Posted 6 years ago

“I placed my order on the morning of Jan 7 2019. I have just received the t-shirts at approx. 2.45pm today Jan 8 2019. Excellent Service.”

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Posted 6 years ago

Neil, thank you for taking the time to leave us a review - it's great to see you had such a fantastic experience with us - we do aim to provide a fast, high quality and great value service, thanks for choosing Workwear Express and I hope we get the opportunity to work with you again. Kind regards Shane - Head of eCommerce

Posted 6 years ago

“The goods ordered were received very quickly, well packed and as advertised. Thank you!”

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Posted 6 years ago

It's great to hear we were on time and on the mark, thank you for using Workwear Express and taking the time out of your day to leave us a review. I have relayed your review back to the relevant individuals who were tasked with carefully preparing and dispatching your order. Kind regards Shane - Head of eCommerce

Posted 6 years ago

“The hats I ordered were very good quality and ordering is simple. Shona”

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Posted 6 years ago

Shona, thank you for leaving us this review, I hope your sample gave you an insight into the high quality work we can deliver. I hope we do get the opportunity to work with you in future as we really do appreciate your business. If we can help in future, please don't hesitate to get in touch. Thank you for leaving the review. Shane - Head of eCommerce

Posted 6 years ago

“Excellent customer service helped out with design every step of the way and nice fast turnaround once everything approved Many Thanks MH Event Construction”

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Posted 6 years ago

Mathew, pleased to hear our service was up to your expectations as each member of the team tasked with fulfilling your order takes care and pride in the services we provide. Thank you for taking the time to leave us a review, we appreciate you choosing Workwear Express as your uniform/workwear provider. Kind regards Shane - Head of eCommerce

Posted 6 years ago

“Great stuff. Good service”

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Posted 6 years ago

“The purchasing process was really easy, and it was quick to find out what the sizes were. The delivery came a lot sooner than the date given which was good for us. The boiler suit was true to size and of a quality material, will defiantly use Workwear Express in the future.”

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Posted 6 years ago

“Excellent product quality and customer service all very good”

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Posted 6 years ago

Workwear Express is rated 4.2 based on 3,718 reviews