WR Engineering Reviews

Name: WR Engineering
Address: 10, Isa Street, Fyshwick
Rating: 4.87

4.9 Rating 791 Reviews

98 %

of reviewers recommend WR Engineering

Company Reviews

Metrics

Info

4.9

Based on 791 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Email:

feedback@wrengineering.com.au

Location:

10, Isa Street
Fyshwick
2609

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WR Engineering 5 star review on 27th January 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an automatic garage door installed by WR Engineering quite a number of years ago & the installation process went smoothly & was competitively priced at that time. For many years, I never experienced any problems at all with the door - it all operated very smoothly & I just had some regular "check-up" servicing done by WR Enginering when required. Earlier this year, one of the doors' arms broke, so the door could not open or otherwise function properly, & could not be pushed open manually either. Following a call to WR Engineering, a visit was promptly arranged within a day or 2, to take a look at the door & try to fix it on the spot, if possible. The 2 repair staff that attended from WR Engineering were very pleasant & helpful. They turned up at the allotted time & were able to fix the dor on the spot & much more quickly than I had expected. They also confirmed they had given the door a "general service" as well (which was a nice bonus - as it was probably in need of a general service). Everything now appeared to be working well. Before they left I tested the door using one of the remote control units & it all seemed to be functioning well again. The cost of the repair & service was also a lot less than I expected. I normally just open & close the garage door using the remote control unit - but a couple of days later I had cause to use the overhanging switch inside the garage to open the garage door. It was then I discovered that this switch was not working to open the door - & unfortunately I had not tested it out properly when the 2 repair staff had visited a couple of days earlier. So I rang WR Engineering again & they promptly arranged another visit (still under warranty from the previous visit - so at no additional cost to me). The staff member came out at the scheduled time & it turned out to be a very quick fix & a case of opening the switch to replace the battery inside (I did not even realise the switch could be opened & that there was a battery inside). And that follow-up visit was at no cost to me. So I've been very happy with my garage door from WR Engineering & the follow up repairs & servicing that they've done for me over the years - which has really been minimal, considering the number of years I've had the garage door. It's all been a very problem-free experience.”

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Posted 3 years ago

“great job and very good quality product”

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Posted 3 years ago

“Prompt attendance, knowledgeable and approachable staff. Installed quickly and efficiently.”

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Posted 3 years ago

“WR Engineering has serviced, repaired and replaced our garage door for over 21 years. They are always reliable and professional.”

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Posted 3 years ago

“I just wanted to pass our thanks to both Nat & Zaheel for their great work. Punctual Professional Polite Friendly Great communication Tidy A great asset to your team and a pleasure to work with them.”

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Posted 3 years ago

“turn up when help needed; pleasant staff”

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Posted 3 years ago

“Our expectations was exceeded very prompt helpful representative / repairer Our roller door hasn’t worked this well for years minimum amount of fuss well worth the cost”

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Posted 3 years ago

“Consistently good and helpful. Very professional.”

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Posted 3 years ago

“I have used WR Engineering for several projects and have found them to be a highly professional, proficient and friendly business. I would certainly use them as my first choice for any other further projects requiring their skills.”

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Posted 3 years ago

“WR Engineering were quick to respond to an issue I had with my roller door. THe serviceman appeared on time and resolved the problem very quickly. Excellent response and good service - what more can you ask for?”

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Posted 3 years ago

“Punctual Fastidious in Work Explained everything would highly recommend Will have serviced 12montbly by WR.”

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Posted 3 years ago

“The door works and that is what matters. The last mechanism lasted 20 years. If this does as well it will see me out.”

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Posted 3 years ago

“Advance booking very simple. Arrived on time. Quick and competent work. No dramas. Excellent all round service.”

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Posted 3 years ago

“We were very pleased at the efficient way that our garage door was fixed .”

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Posted 3 years ago

“WR Engineering replaced my single rolladoor and driver recently. The installer arrived on time and was very pleasant and informative. The work was completed and all old parts removed from the premises. I am very pleased with the results.”

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Posted 3 years ago

“WR Engineering we’re absolutely fabulous. Their workmanship meticulous, the boys were polite and on time, it was all hassle free, everything works perfectly, I love my new garage door, they designed everything to fit and look very slick, stylish and professional which is exactly what was important to me. I will be singing WR Engineering’s praises wherever I go to everyone I meet. Thankyou so much.”

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Posted 3 years ago

“Efficient, good customer service. Payment made easy.”

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Posted 3 years ago

“very satisfied with the service and advice”

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Posted 3 years ago

“Always great customer service from the front desk to the staff in the field. I would recommend everyone does annual maintenance on their garage roller door to ensure it works at its optimum for longer. Things are always well organised and explained clearly.”

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Posted 3 years ago

“Explained problem with garage door. They checked, made adjustments, checked again to ensure issies corrected .. they were. Very professional. I now have a quiet door that goes up and down.”

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Posted 3 years ago

WR Engineering is rated 4.9 based on 791 reviews