American Golf Reviews

1.6 Rating 155 Reviews

15 %

of reviewers recommend American Golf

Company Reviews

Questions

Metrics

1.6

Based on 155 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 12%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult

Popular Questions:

Delivery

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Returns

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How quickly does American Golf resolve customer queries?

Helpful Report

(5 days ago)

Greater than 77% of reviewers feedback is American Golf takes over a week to resolve customer queries.

Helpful Report

(5 days ago)

51.72%

Industry Average

“ Horrendous service! bought an in-stock club and paid for next-day delivery (within American Golf's next-day cut-off times). The club never arrived. Automated email back saying out of stock, on the evening of the day it was meant to arrive. However, is still showing in stock on the website. THIS COMPANY HAS GONE TO THE DOGS! ”

- Anonymous

“ To echo the reviews here, very bad service. Ordered two putters online & paid for on a Friday. Full Ordered cancelled on a Monday while I have to wait on €700 + refund for another 5 days with a cryptic reason given for cancellation . Very poor service . ”

- Ray m

“ Still waiting for my Grandsons golf clubs, ordered just after Christmas 27th. Promised 3-4 weeks, Now been waiting 10 weeks! Customer service, absolute rubbish. Don’t want apologies, just want my Grandsons clubs🤬 ”

- Stephanie

American Golf Reviews

Customer Service - Average