Clarks Shoes Reviews

2.4 Rating 607 Reviews

34 %

of reviewers recommend Clarks Shoes

Company Reviews

Questions

Metrics

2.4

Based on 607 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 44%
Accurate And Undamaged Orders	Greater than 86%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Clarks Shoes deliver? How long does Clarks Shoes take to deliver? Does Clarks Shoes deliver on time? How is accuracy and good condition of items delivered by Clarks Shoes?

Returns

How is Clarks Shoes returns process?

Customer Service

How can I contact Clarks Shoes? How quickly does Clarks Shoes resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Clarks Shoes.

Visit Website

How do I contact Clarks Shoes?

Helpful Report

(1 week ago)

You can contact Clarks Shoes by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

66.67%

Industry Average

“ We took my grandaughters to Clarks of Rayleigh and were served by Debbie. Fantastic service. She was very friendly and informative. Would highly recommend. ”

- Anonymous

“ Excellent service today at hexham .toddler had shoes 4 weeks velcro stopped sticking returned shoes staff changed shoes after checking size hadn't changed with no problem at all very happy ”

- Rosie

“ I am very grateful for their excellent service, and have no hesitation in recommending them to other customers. ”

- Jill Patricia Kelk

Clarks Shoes Reviews

Customer Service - Average