Costa Coffee Reviews

3.0 Rating 461 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

Questions

Metrics

3.0

Based on 461 reviews


Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Avg Email Response Time	-1 hours

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How do I contact Costa Coffee?

Helpful Report

(1 week ago)

You can contact Costa Coffee by Email, Telephone and Live Chat.

Helpful Report

(1 week ago)

78.31%

Industry Average

“ Quick service but served shoddily, handed me a drink spilt that spilt and didn't apologise for that, store isn't the cleanest and there's an unhealthy amount of flies around the produce. ”

- Anonymous

“ Visited last week and the young guy that served us was absolutely fabulous. He was friendly, funny and really helpful. As someone that works in hospitality I always appreciate good service and this guy was incredible ”

- Natalie Jones

“ Amazing customer experiences here at all times in Yiewsley; London.! I come here with my family every Friday after prayer. Every single time same customer service- smile 😊 on their faces! Bianca is exceptionally great ❤️ ”

- Nasir

Costa Coffee Reviews

Customer Service - Good