Costa Coffee Reviews

3.0 Rating 515 Reviews

46 %

of reviewers recommend Costa Coffee

Company Reviews

Questions

Metrics

3.0

Based on 515 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 88%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

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How do I contact Costa Coffee?

Helpful Report

(4 weeks ago)

You can contact Costa Coffee by Email, Telephone and Live Chat.

Helpful Report

(4 weeks ago)

77.78%

Industry Average

“ I love the welcome I get and the service is spot on. ”

- Christine

“ Staff at Straiton, Edinburgh provide great customer service. They make my coffee to my specific request which is why I go there most days. Special shout out to Mo who is very welcoming & a great barista. ”

- JW

“ Excellent service today at Watford Gap Services Ruby & Ollie were both friendly & cheery especially for a dull Saturday morning 10/10 thank you 😊 ”

- Louise Price

Costa Coffee Reviews

Customer Service - Good