Cotton Traders Reviews

2.8 Rating 212 Reviews

46 %

of reviewers recommend Cotton Traders

Company Reviews

Questions

Metrics

2.8

Based on 212 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Popular Questions:

Delivery

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Customer Service

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How do I contact Cotton Traders?

Helpful Report

(2 weeks ago)

You can contact Cotton Traders by Telephone, Email and Live Chat.

Helpful Report

(2 weeks ago)

20.00%

Industry Average

“ There online service is poor. They charge postage (unlike Amazon) for delivery and it’s not quick.. Also, if you want to speak to them it’s a premium call phone charge. Many of their items are emblazoned with their logo which doesn’t exactly give the right impression of a class product! ”

- Anonymous

“ I posted items back. I checked via the post office and you have received the return items! Why so long for a refund when you clearly take payment quickly. This is poor customer service. May have to share a post in Facebook to inform others!!! ”

- Sandra Lowe

“ Utter rubbish service. Paid for 2 working day delivery, arrived in 3! Order placed for holiday and it missed by a day. You can only contact by phone, what if you don't have one. You can write but this is of no use of you need immediate help. Abysmal and I would NOT recommend ”

- Jayne C Greer

Cotton Traders Reviews

Customer Service - Bad