Cotton Traders Reviews

2.7 Rating 234 Reviews

42 %

of reviewers recommend Cotton Traders

Company Reviews

Questions

Metrics

2.7

Based on 234 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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How does Cotton Traders deliver?

Helpful Report

(1 month ago)

Cotton Traders delivers items by Courier.

Helpful Report

(1 month ago)

33.33%

Industry Average

“ I have been a loyal customer of yours for over 30 years and you'll have to get a better delivery service or you'll be loosing a lot of customers. ”

- Anonymous

“ Quick service but trousers horrible material so returned immediately without unpacking. Disappointed to be charged £3.99 delivery and then be deducted again to return. Consequently I have paid over £8 just to receive & return with nothing to show for it. Will not be using again! ”

- KAREN DRAKE

“ I received my order from Cotton Traders on Thursday of this week.Very pleased with the product but very dissppointed that the dicount and free delivery were not deducted from my bill..Made my purchase considerably more than expected. ”

- Ann English

Cotton Traders Reviews

Delivery - Slow