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Country Attire Reviews

2.0 Rating 276 Reviews

25 %

of reviewers recommend Country Attire

Company Reviews

2.0

Based on 276 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 54%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Country Attire 1 star review on 27th December 2022

Country Attire 1 star review on 27th April 2022

Country Attire 1 star review on 25th February 2022

Country Attire 1 star review on 25th February 2022

Country Attire 1 star review on 27th January 2022

Country Attire 1 star review on 3rd January 2022

Country Attire 1 star review on 3rd January 2022

19

Anonymous

Anonymous // 01/01/2019

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“I was delighted to be able to find some black hunter wellies that were out of stock everywhere else on the website so ordered them quickly. I then read all the rubbish reviews on here and panicked. However I needn’t have worried I ordered them on Friday and they told me they would be delivered on Wednesday in fact they were with me three days earlier. Couldn’t fault the service.”

Posted 3 years ago

“Ordered a Barbour Coat, from Country Attire aka internet fusion ltd, ordered Navy they delivered Black. They didnt want to know, couldn't be bothered, told me just to send it back & they'd refund. I asked for some customer service, finally they agreed to collect, now awaiting a refund.”

Posted 3 years ago

“Ordered my husband a Ted Baker jacket at the end of November. Finally received a package almost a month later. No jacket. The box had 2 fill pillows. That’s all. Tried to contact the company. No response. Finally filed a complaint with my cc company. DO NOT order from this company. Their site should be shut down”

Posted 3 years ago

“I ordered a ski jacket in November. The jacket arrived, but was missing a belt that should be included based on the description on the website. I communicated with the customer service and was told that they would write back to me. Two weeks passed and nothing happened. I emailed again and this time they finally wrote back and told me that they couldn't send the belt to me because it's out of stock. I then said that I would like to return the item and they should waive the shipping charge because it is missing a component and the product is faulty. The customer service agent agreed. Since then we went through several rounds of emails to get to the correct shipping method to return this item. Every link they sent me didn't work. The item is still with me now because the company cannot send me a correct return method. Still trying to email the agent now. It's the worst online shopping experience I have had in over a decade. I wish I read all the bad reviews before I ordered. It's a nightmare.”

Posted 3 years ago

“Waiting over 2 months for my parcel No body answers over the phone and email Dont order from them!!!”

Posted 3 years ago

“My husband ordered some Dubarry boots as a Christmas present for me on November 21st - it is now Jan 3rd and they have not arrived. There has been no correspondence from the company since Dec 8th which promised them before Christmas. I am very disappointed- this is appalling service and I have requested a refund.”

Posted 3 years ago

“I ordered a pair of Joules wellies and a wool scarf from Country Attire that were stuck in customs in Memphis, for 9 days with FedEx. I emailed the company and was told I should wait longer. So, I called FedEx myself and spoke with a very nice man, who asked for a description of my items and called me back the same day. The package arrived open and empty, nevertheless, the wellies were found and sent to me. No sign of the scarf. I emailed Country Attire for a replacement scarf, sending photos of the scarf I had ordered. I received a totally different scarf and have emailed them 3 times, along with photos, with no response. Perhaps I should consider myself lucky, I did receive the wellies. I will stay clear of this company in the future.”

Posted 3 years ago

“I ordered rain booths in Black Friday from Country-Attire. The item stuck in sorting center since November the 28th. The shop refuse to refund my money (they refunded only for the shipping) until today, claiming the parcel arrived to Israel, while both Israeli and Belgian post office confirmed it never arrived to Israel. I guess I was a fool and I fell into a scam. So be careful, don't buy from them!”

Posted 3 years ago

“Ordered Ted Baker gloves on December 5th as a Christmas gift and no update after the 18th. I followed up with them and customer service replied they would look into it, but then nothing. Followed up three times and on the 27th they replied saying the courier is back on track. They showed up at my dood in the 28th after a lot of hassle. Judging from the reviews, looks like I’m lucky I got anything at all! Do not order.”

Posted 3 years ago

“I am not sure what the hate is all about. I ordered a G9 jacket a week before Xmas, and it got here 2 days before. Fast shipment. Exact product shown on the website. Can’t ask for more.”

Posted 3 years ago

“Do not order from this company, they are not legitimate, the customer service is the worst I've ever encountered.”

Posted 3 years ago

“I honestly can't believe all the crazy negative reviews. I have ordered 2 amazingly beautiful ted baker coats and scarves for a fraction of the cost of the ted Baker site. The shipping was amazingly fast which I am just fascinated by, because I live in America and this company is based in the UK I think. Yes, the items come in recycled boxes so the packaging isn't the prettiest, but for genuine items at this price? I have no idea how they are offering it, but I look at country attire before going everywhere else!”

Posted 3 years ago

“It’s a complete con. Order never arrived and they ignore emails. No refund forthcoming. Do not order from these crooks.”

Posted 3 years ago

“I ordered an expensive men’s coat that never arrived. I had to deal with FedEx myself who told me that they found the packaging but there were no contents. I have now been trying to get a refund from Country Attire for over a month. They do occasionally respond to emails apologizing for the delay yet they are doing nothing to help me. I am now trying to work through my credit card company but this has been such frustrating, time consuming experience. I regret this purchase so much.”

Posted 3 years ago

“Need removing from the internet, should come with a warning. Robbing people of money and advertising items they dont have and dont intend to send. Bought elsewhere and processing a chargeback. Just thiefs with a good website.”

Posted 3 years ago

“do not order from this company... i made an order on 22/11 only to be fobbed off with the same rubbish that my order is on route. I have spent over £170 with this company and have had no response from them whats so ever. I am currently contacting trading standards to report them... please please dont spend with this company”

Posted 3 years ago

“Same as everyone else. Paid for an order and nothing has turned up. They don’t reply to tour emails. Please avoid. Very dishonest company.”

Posted 3 years ago

“Absolute SCAM!!! They take your money and they never send your item. How are they allowed to get away with this. No response to emails or calls, wish I had checked reviews first. AVOID!!!”

Posted 3 years ago

“SCAM. Do NOT order. Like the reviews warn they don't send the item and ignore your messages.”

Posted 3 years ago

“I believe this is a company that takes your money with no intention of sending the item.I do wonder if they even had it in the first place. Avoid”

Posted 3 years ago

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Country Attire is rated 2.0 based on 276 reviews