Diesel Reviews

4.1 Rating 22 Reviews
77 %
of reviewers recommend Diesel
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Anonymous
Anonymous  // 01/01/2019
The online store needs a lot of improvements. The site doesn't allow for you to connect to a non existing customer service tab. If you have a problem it will most likely be late shipping, lost package, order never dispatched for shipping, and should you need to return an item because they sent you the wrong size. Get ready for a nightmare experience you won't believe that could happen to you. These positive reviews are usually generated by a PR company that flushes good reviews for any site. Instead of paying these PR companies to do this, it seems logical to put their money in providing excellent customer service and the positive reviews will be flooding this site.
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Posted 2 months ago
Appalling service, I regret ordering. Nearly 1 week since I ordered - item hasn’t even been dispatched. Expected delivery day has already been and gone. I am starting to think this company is a fraud.
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Posted 7 months ago
I've been using this brand for over 10 years, and I've never bought it from the online store. That was the first and last time. It was my worst online shopping experience!! Customer service is terrible, inefficient and they don't solve anything. They sent me a product with a manufacturing defect (twice, that is, a zero score for quality control and the warehouse) I returned it, they received the product back, but I have no prediction of when it will be accepted and after that when I will have my money back. Stay away from this online store!!! If you need customer service, it's practically non-existent. Terrible in every way!
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Posted 1 year ago
Honestly save yourself some time and avoid diesel. Unless you’re willing to accept whatever you’ve been sent, you will have issues. I’m not entirely sure how reviews are filtered here but if you want to see the truth just have a look at trustpilot. Did a return for a jacket I bought and they said that it didn’t meet the return requirement as it seems that the jacket was used. Now I have clean conscience knowing that I tried it on and immediately returned it cause it didn’t fit me. Who does not have clean conscience is diesel, which used these sad cowardly tactics to scam people just for a little extra cash. Needless to say customer service was the worst, constantly redirecting me to other people other phone numbers etc. This experience has been absolute hell. It got to a point where I don’t even have the energy of writing a more detailed review about how upsetting this has all been.
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Posted 1 year ago
I would not hesitate to buy from them again. First class staff and quality items!! Highly recommend it to anyone.
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Posted 1 year ago
The staff are extremely friendly and professional - making excellent suggestions of combinations that work. Great range of classy products. Must visit again.
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Posted 1 year ago
Amazing products, fabric and service! Shipping was extremely fast. Service is unbelievable. Highly recommended.
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Posted 1 year ago
I recommend to use this online - store, you can find really high quality and competitive prices. It is really worth to use it.
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Posted 1 year ago
If you are finding something quality and beautiful you have to use this shop, reasonable prices and fast shipping. I am highly recommend!
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Posted 1 year ago
I love the website. It is easy to use, gives me all the information I need, and makes it easy to make a purchase.
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Posted 1 year ago
Love my orders. Think the convenience is great. Not having to stand in store and wait for someone to wait on you. Fast delivery.
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Posted 1 year ago
I have never had a bad experience with your store. Ever! Your customer service is top notch and I usually receive my purchase sooner than expected!
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Posted 1 year ago
Excellent service, great prices and speedy delivery. Would recommend them to family and friends. Thanks
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Posted 1 year ago
great selection. I like what I bought in your online-shop, recommend it to my friends, thnx
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Posted 1 year ago
Todo el proceso fue fácil y se llevó a cabo de forma muy profesional. Me encanta, me encanta, me encanta mi compra. ¡Gran producto, gran servicio y entrega rápida!
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Posted 1 year ago
Was happy to re-order. My customers love your products. Great communication and the discount was a bonus. Will order again the fall
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Posted 1 year ago
wonderful products, excellent customer service , and quick delivery of purchases! I lovey it. I will recommend to everyone
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Posted 1 year ago
Amazing experience. On time delivery, customer service professionals were of great help when I talked about some items. Highly recommend
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Posted 1 year ago
I ordered a watch on 18th February 2021. Still haven't received it yet so I am dealing with the delivery company myself as the only advice from diesel is to be patient and leave them alone in the nice manner. According to the consumer rights I can see that is not the way it should be dealt with as obviously I want my money back because it wasn't cheap not mentioning it has to be an anniversary gift for my fiance... I thought buying from original website as Diesel I will be covered.. Think again I suppose..
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Posted 2 years ago
Amazing brand
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Posted 4 years ago
Diesel is rated 4.1 based on 22 reviews