“Saw a review saying Dodax was a site for patient cheapskates. Fine, I can wait, ordered a CD end of May '22. Received email to say it had shipped mid-June, but by the end of July nothing had arrived and I chased them up. Gave then plenty of time due to Brexit etc. Received no acknowledgement whatsoever of my email. Luckily I'd seen other people having issues so I'd paid with PayPal, opened a case with them at the end of August and they refunded me about a week later, so I guess Dodax didn't give them a satisfactory response, if any.”
“I ordered two CDs through e-bay from Dodax-uk in mid June. They've never arrived .So I've wasted £38.76. I told e-bay about the non-delivery nearly a month ago but they've closed the page due to non-activity. I don't know whether I might be able to still get a refund through e-bay's guarantee policy. This experience has never happened to me before.Avoid them like the plague.Obviously a scamming outfit.”
“I needed a replacement dvd as they sent me one that I can’t even play in the UK !!
I sent an email and they have ignored it.
I wasted £14.99 that I can ill afford to waste.
I am very angry and feel I have been robbed 😡😡
Steer clear of Dodax !!”
“I have ordered hundreds of CDs and books from many sellers on Amazon marketplace, and have never come across one like Dodax-Uk-online. Order never arrived, no response to multiple messages, no refund (obviously).
AVOID.”
“Scam company! They take your money and never deliver the goods! Avoid them!
I've placed my order nearly 2 months ago. Apparently they haven't had the items in stock so I had to wait. Finally they shipped the items then it turned out they couldn't find the address so the goods been returned to the company. I've tried to contact them in several occasions and there is no response. I will never get my money back I guess.”
“Ordered a board game which was showing an image of an English box.
I have received a German version, told Dodax that their picture refers to the English version and that I had returned the game to them, asking for a refund.
The picture was updated with the German box, but I have never received a single reply to my emails/messages on facebook, apart from an automated email.
I am still expecting a reply from a genuine person, not a robot, and a full refund!
Will not used again!”
“At risk of sounding clichéd avoid like the plague. A reasonably expensive item was ordered from them via amazon marketplace, surprisingly never arrived. Almost impossible to get in touch with the company, even queries raised via amazon. Just simply avoid.”
“Poor comms, poor shipping policy. Advertised as in stock (it wasn’t) zero comms about delays. Horrible to get in touch with. 30+ days and counting and no product delivered. Never use again.”
“Ordered 2 Nokia 2720 Flip phones for my grandad, when the day came i was so excited to collect these for them only to find out only 1 had arrived. I messaged the support email only to wait a few days before response to be told there wasn’t enough stock. 3 weeks has passed with not a single update or apology. I’m worried that i will now have to seek legal advice in how to proceed with this company. If i could leave 0 stars i would.”
“Is Dodax bankrupt? We ordered at the 15 june an CD with ID 0005-e717-9795-1b7d-b818 and never heared from them. Even after 3 mail and juristic claim they wnt STUMP ! So that is the end of DODAX (Death Do Ash) So do not order anymore🤬🤬🤬🤬🤬🤬😡😡😡😡😡👹👹👹👺👺”
“Saw the terrible reviews, but couldn't see how a website that offered PayPal could be that bad because PayPal has a very customer-friendly refund system. Took a chance and bought a Samsonite SPECTROLITE 3.0 bag. DPD tracking was immediately activated and I could see exactly where my package was. And got in a week ahead of schedule and in perfect condition. Very happy.”
“Ordered a cd in May to be delivered on 7th June but no cd ,no explanation untill I emailed them I have used dodax before but I will not be using them again,asked for refund.if you want music quickly or just on time DONT USE DODAX .”
“My order did not arrive and I asked them to help tracking the parcel. All they can say was they shipped it. I paid fairly high shipping and handling and this is very disappointing.”
“I ordered an item on 13 May. It was not dispatched until 25 May and still has not arrived on 6 June. Tracking is not possible from the website and there is no information on how to contact the company.”
“ordered a box of paper towels as shown in i a picture on the web site item description - received only one paper towel roll. £41.69 - cannot get through on phone.”
“I ordered a packet of uno wild cards 20 Jan 2022. The item was apparently shipped 26 Jan 2022. I emailed them after 3 weeks I have yet to hear anything or receive my item. I am deeply disappointed and would NEVER a use or recommend this company again.”
