ECCO Shoes Reviews

1.9 Rating 185 Reviews

21 %

of reviewers recommend ECCO Shoes

Company Reviews

Questions

Metrics

1.9

Based on 185 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 45%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does ECCO Shoes deliver? How long does ECCO Shoes take to deliver? Does ECCO Shoes deliver on time? How is accuracy and good condition of items delivered by ECCO Shoes?

Returns

How is ECCO Shoes returns process?

Customer Service

How can I contact ECCO Shoes? How quickly does ECCO Shoes resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of ECCO Shoes.

Visit Website

How quickly does ECCO Shoes resolve customer queries?

Helpful Report

(1 day ago)

Greater than 56% of reviewers feedback is ECCO Shoes takes over a week to resolve customer queries.

Helpful Report

(1 day ago)

75.00%

Industry Average

“ I would like to give 5 stars to a excellent customer service given to me by a staff name Julie. Knowing that I might not buy but she still serve me with professionalism by introducing their bags materials & quality.. I feel welcome by her in the way that she is not only selling her products but her good services. Thank you Julie. I will come back again. 😁👍 ”

- Felinder Yang

ECCO Shoes Reviews

Customer Service - Good