www.eflorist.co.uk Reviews

"Completely wrong flower\u2019s arrived to the door? I was so confused as well as my girlfriend because they weren\u2019t even colour matched to what they should have been (Even tho they stated on the website they would do this even certain flowers where not in stock? The flowers where not even price matched as you can see from pictures it looks like all the left overs at the end of the day where thrown together and wrapped\u2026 I\u2019m so disappointed as this was my first time ordering from Eflorist. Not happy with what I received whatsoever so I cannot recommend this company to anyone. Still waiting to hear back from customer service but by the sound of the reviews I will be waiting some time. Also this is another company that dosnt have a phone number to call customer care, the only way to contact customer care is texting a robot, which really isn\u2019t customer care if I\u2019m honest. Overall it\u2019s been a terrible experience."

"Completely wrong flower\u2019s arrived to the door? I was so confused as well as my girlfriend because they weren\u2019t even colour matched to what they should have been (Even tho they stated on the website they would do this even certain flowers where not in stock? The flowers where not even price matched as you can see from pictures it looks like all the left overs at the end of the day where thrown together and wrapped\u2026 I\u2019m so disappointed as this was my first time ordering from Eflorist. Not happy with what I received whatsoever so I cannot recommend this company to anyone. Still waiting to hear back from customer service but by the sound of the reviews I will be waiting some time. Also this is another company that dosnt have a phone number to call customer care, the only way to contact customer care is texting a robot, which really isn\u2019t customer care if I\u2019m honest. Overall it\u2019s been a terrible experience."

"Completely wrong flower\u2019s arrived to the door? I was so confused as well as my girlfriend because they weren\u2019t even colour matched to what they should have been (Even tho they stated on the website they would do this even certain flowers where not in stock? The flowers where not even price matched as you can see from pictures it looks like all the left overs at the end of the day where thrown together and wrapped\u2026 I\u2019m so disappointed as this was my first time ordering from Eflorist. Not happy with what I received whatsoever so I cannot recommend this company to anyone. Still waiting to hear back from customer service but by the sound of the reviews I will be waiting some time. Also this is another company that dosnt have a phone number to call customer care, the only way to contact customer care is texting a robot, which really isn\u2019t customer care if I\u2019m honest. Overall it\u2019s been a terrible experience."

"Completely wrong flower\u2019s arrived to the door? I was so confused as well as my girlfriend because they weren\u2019t even colour matched to what they should have been (Even tho they stated on the website they would do this even certain flowers where not in stock? The flowers where not even price matched as you can see from pictures it looks like all the left overs at the end of the day where thrown together and wrapped\u2026 I\u2019m so disappointed as this was my first time ordering from Eflorist. Not happy with what I received whatsoever so I cannot recommend this company to anyone. Still waiting to hear back from customer service but by the sound of the reviews I will be waiting some time. Also this is another company that dosnt have a phone number to call customer care, the only way to contact customer care is texting a robot, which really isn\u2019t customer care if I\u2019m honest. Overall it\u2019s been a terrible experience."

"Appalling!\r\nWe recently had a \u201cbouquet\u201d delivered as a birthday gift. Absolutely appalling. The flowers were stuffed into the box, they were wrapped in cheap cellophane with no water reservoir and no plant food. It looked like a cheap bunch of flowers from a supermarket. The lilies were flattened and brown all around the edges, the roses were almost fully open with falling petals and the greenery was drooping, brown and with a lot of it lying in the box. There were empty stems with no flower heads stuffed in among the bouquet. I was so upset that my relative had sent a gift with such lovely intentions and that I then felt I had to contact them to let them know that this was what had arrived. People work hard for their money and these bouquets are already over-priced without this. I think that these florists rely on people being too embarrassed to tell relatives\/friends who have sent a special gift that it\u2019s less than perfect so possibly get away with this. This caused embarrassment and upset and is completely unacceptable. This is not the first, second or third time we have had this experience with flower deliveries. I have now told my relatives and friends not to send flowers in future as it is a waste of their money. These large delivery services should vet their florists more carefully. I would definitely not recommend this service. My relative got her money back but I would say that this is not the point, we shouldn\u2019t have had to do this. Get your act together eflorist!!"

"Appalling!\r\nWe recently had a \u201cbouquet\u201d delivered as a birthday gift. Absolutely appalling. The flowers were stuffed into the box, they were wrapped in cheap cellophane with no water reservoir and no plant food. It looked like a cheap bunch of flowers from a supermarket. The lilies were flattened and brown all around the edges, the roses were almost fully open with falling petals and the greenery was drooping, brown and with a lot of it lying in the box. There were empty stems with no flower heads stuffed in among the bouquet. I was so upset that my relative had sent a gift with such lovely intentions and that I then felt I had to contact them to let them know that this was what had arrived. People work hard for their money and these bouquets are already over-priced without this. I think that these florists rely on people being too embarrassed to tell relatives\/friends who have sent a special gift that it\u2019s less than perfect so possibly get away with this. This caused embarrassment and upset and is completely unacceptable. This is not the first, second or third time we have had this experience with flower deliveries. I have now told my relatives and friends not to send flowers in future as it is a waste of their money. These large delivery services should vet their florists more carefully. I would definitely not recommend this service. My relative got her money back but I would say that this is not the point, we shouldn\u2019t have had to do this. Get your act together eflorist!!"

"Appalling!\r\nWe recently had a \u201cbouquet\u201d delivered as a birthday gift. Absolutely appalling. The flowers were stuffed into the box, they were wrapped in cheap cellophane with no water reservoir and no plant food. It looked like a cheap bunch of flowers from a supermarket. The lilies were flattened and brown all around the edges, the roses were almost fully open with falling petals and the greenery was drooping, brown and with a lot of it lying in the box. There were empty stems with no flower heads stuffed in among the bouquet. I was so upset that my relative had sent a gift with such lovely intentions and that I then felt I had to contact them to let them know that this was what had arrived. People work hard for their money and these bouquets are already over-priced without this. I think that these florists rely on people being too embarrassed to tell relatives\/friends who have sent a special gift that it\u2019s less than perfect so possibly get away with this. This caused embarrassment and upset and is completely unacceptable. This is not the first, second or third time we have had this experience with flower deliveries. I have now told my relatives and friends not to send flowers in future as it is a waste of their money. These large delivery services should vet their florists more carefully. I would definitely not recommend this service. My relative got her money back but I would say that this is not the point, we shouldn\u2019t have had to do this. Get your act together eflorist!!"