EMP UK Reviews

Name: EMP UK
Rating: 2.43

2.4 Rating 105 Reviews

34 %

of reviewers recommend EMP UK

Company Reviews

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Metrics

2.4

Based on 105 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 16%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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EMP UK 1 star review on 5th September 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There stuff is ok but you can get it all on Amazon a damn site cheaper. For example pack of 5 black fruit of the loom teeshirts on EMP is around 35 quid for a set. On Amazon there 15 quid for set. Brandit is also a popular brand on EMP merch. But again go on Amazon or any other site and you'll get it cheaper along with free postage too. The band merch stuff sure that's more or less legit on pricing when you go on to the band's ofically merch store which I prefer doing over using a 2nd carrier like EMP as at least I know the band I'm supporting is getting there profit but personally EMP merch is a rip off when you compare prices ellse where with what ever the brand was your buying. Now I just get brandit clothing off Amazon instead.”

Helpful Report

Posted 2 years ago

“I ordered from EMP a couple of times. The first item I bought for Christmas (a watch) broke in the second I got it out of box but it was an easy fix so I didn't complain. I had no problem with the next 2 orders, they were nice, good quality clothes, but the most previous order I placed simply hasn't been delivered despite showing on the Royal mail tracking site that it has. I have tried getting this issue resolved but they take literally days to answer my emails, and there's no other way of contacting them. I'm not sure if I should actually wait for a replacement or just buy another one while they still have it in stock.”

Helpful Report

Posted 2 years ago

“Placed 2 large orders, one on 6th and the second on 18th December. The first arrived with 2 missing items (1 they have charged for) the second is still yet to arrive. The order placed on 18th December stated guaranteed delivery by Christmas yet they didn't despatch until 23rd December so won't be here in time. Also I have no response to my emails about the missing items. Very disappointing, I won't order for them again.”

Helpful Report

Posted 6 years ago

EMP UK is rated 2.4 based on 105 reviews