FFX Tools Reviews

Name: FFX Tools
Rating: 3.19

3.2 Rating 135 Reviews

55 %

of reviewers recommend FFX Tools

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Metrics

3.2

Based on 135 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 46%
Accurate And Undamaged Orders	Greater than 70%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week

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FFX Tools 1 star review on 4th April 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Grat products at good prices and good costomer sirvice”

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Posted 5 years ago

“Quality products at very competitive prices”

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Posted 5 years ago

“Item delivered on time and well packed, and price was excellent”

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Posted 6 years ago

“Good prices on power tools bought from them, good customer service, excellent tracking and delivery information.”

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Posted 6 years ago

“Always low prices”

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Posted 6 years ago

“Excellent Service and immediate, friendly Feedback from all FFX Tools staffs I had the pleasure to communicate with. Very quick shipping and the Prices are extremely competitive. I did several purchases from there already and always felt comfortable. Thanks!!”

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Posted 6 years ago

“Excellent service, wide selection of products and very competitive pricing.”

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Posted 6 years ago

“I order Festool products from them, always on time & the product as requested. A good reliable service.”

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Posted 6 years ago

“They have a big range of products at the greatest prices. Very serious and helpful.”

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Posted 6 years ago

“Product arrived quickly and has worked well”

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Posted 6 years ago

“They are always very reasonable prices and a pleasure to deal with”

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Posted 6 years ago

“Very helpful telephone staff, fast delivery, good stock and competitively priced, will definitely use again”

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Posted 1 year ago

“Good customer service. Was pleased with products”

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Posted 2 years ago

“Ordered everything I wanted and had 1 item not arrive as expected customer services fixed this straight away very promptly and very professionally”

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Posted 4 years ago

“Order went through and was delivered no problem, reasonable prices. However, I purchased a hatchet and at no point was I asked to verify my age through ID etc. which is rather worrying!”

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Posted 5 years ago

“Good prices, but customer service is bad.”

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Posted 4 years ago

“Ordered for next day delivery and the item didn’t arrive, this is the second time they have done this to me so I won’t be using them again. They may as well use chat bots in customer service, the standard excuses are just as disappointing.”

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Posted 1 week ago

“Ordered a Metabo SXE 450 on 3-05-24 from FFX. It stated if I order within one hour & so many minutes it shall be delivered by 4-05-24. Item arrived on 5-05-24, one day late with a Tracked 24 label stuck to the box. So when you remove the label it rips the box. The box was also damaged as there was no additional packaging only the original box. Very disappointed with FFX”

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Posted 2 weeks ago

“SCAM COMPANY! PLEASE AVOID. PLEASE AVOID.”

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Posted 2 weeks ago

“Chainsaw got delayed twice and didn't show up. Customer Service impossible to get through to anyone + live chat didn't work. Absolutely useless - won't use again”

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Posted 1 month ago

FFX Tools is rated 3.2 based on 135 reviews