grubHub Reviews

1.1 Rating 582 Reviews

2 %

of reviewers recommend grubHub

Company Reviews

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Metrics

1.1

Based on 582 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 15%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult

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Has anyone else found that on their order Grubhub charges sales tax above what they are legally allowed to collect. I have discovered that in all my orders GH has chawed about 11.2% instead of the legal percentage here in Los Angeles of 9.5%. This has happened on all my orders over that past 3 and a half years.

Helpful Report

Asked by elbe (2 years ago)