grubHub Reviews

1.1 Rating 1,728 Reviews

2 %

of reviewers recommend grubHub

Company Reviews

Questions

Metrics

1.1

Based on 1,728 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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How do I contact GrubHub?

Helpful Report

(1 week ago)

You can contact GrubHub by Telephone, Live Chat and Email.

Helpful Report

(1 week ago)

69.95%

Industry Average

“ they said it would be sent in 30 minutes. I never heard another word and as my blood sugar dropped I looked grubHub CUSTOMER SERVICE PHONE NUMBER +1 8O541O 56OO. it up and found out it had been canceled. No one called me or sent a text. I was furious. They gave me a 5$ credit. I had to look up the order after waiting so long. They refunded me but I won't use ”

- tomaski

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- tandaluv

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- feet

grubHub Reviews

Customer Service - Average