Handtec Reviews

"worst company ever they paid after a week and cut half of price just because im not english and done have uk id rubish company never sale ur phone there"

"After disagreement with trade-in phone condition and price, received it back with a new scratch on the back glass!"

"AVIOD AT ALL COSTS... Sent my brand new Samsung Watch 3..bought in February 2021..sent to them April 2021..Same as the other reviews..sent my watch on a Tuesday took them 10 days to even book it into their 'warehouse' then a further 7 days for the engineer report to say the battery was faulty that the watch charges but the screen is blank..sent the Watch back minus box and charger..soon as I opened the returned watch I knew straight away it wasn't mine..the wrist strap was a different colour\/size and had been clearly worn as it was dirty when I had cleaned mine and took pictures before sending as the website states..the company denied all this of course but little did they know I have ADHD and highly autistic and document absolutely everything and by the pictures you can see the serial numbers on my original watch don't match the one sent back to me..had to pay \u00a330 twice..once for the watch to be returned and another \u00a330 for my box and charger which they took upon themselves to not send back in the first place..I also will taking legal action on this matter..AVOID AVIOD AVIOD AVIOD"

"SCAM sent in pristine IPad, report came back it was badly bent in half. Offered \u00a320! Asked for photos, sent me badly blurred imagine showing nothing. Challenged again, report went to bend down middle. Insisted on it being returned. It\u2019s back, no bend, slight dent which is new. Complete scam DO NOT USE THEM."

"SCAM sent in pristine IPad, report came back it was badly bent in half. Offered \u00a320! Asked for photos, sent me badly blurred imagine showing nothing. Challenged again, report went to bend down middle. Insisted on it being returned. It\u2019s back, no bend, slight dent which is new. Complete scam DO NOT USE THEM."

"Honestly wish I see these reviews. Was offered \u00a3450 for my good condition iPhone 11 Pro. No cracks and minimal scratches. Battery life was 99%. I send my phone of to them they then come back to me saying it has extensive scratches and partially cracked plus battery is un USABLe. They then offer me \u00a3300. This company is a SCAM. I had taken pictures before sending my phone to them so you can see they have purposely scratched it to buy it for less. Don\u2019t waste your time with this scam company. If I could vote 0 stars I would. As you can see in the pic they have added two huge huge scratches. "

"Same as everyone else really it seems common practice to say there are \u201cfaults\u201d with device and then try to offer a much lower price.\r\nI sent a pretty much perfect iPhone 7 they offered around \u00a3100, when the \u201cengineer report\u201d came back it said it was covered in scratches and the battery was poor (this has been used for the past 3 years so wouldn\u2019t be brand new condition on the battery) They offered me \u00a365, I declined straight away and asked them to send it me back to be honest I was dreading having it back after finding the reviews on here and thinking what would of happened to it. In fairness I received it back in the same condition I sent it - I still could not see any so called scratches and got my partner to look at it too he said you could see minuscule marks in the light - In my opinion a very unfair way of judging a condition of a phone that would be used and hold it against you to try and rip you off- avoid this company don\u2019t waste your time "