“Sent them my perfectly working iphone 6 with big memory slot, the quote was £120. There was not a scratch on it. Few days later I received an email from them saying "unfortunately the sound dynamic is faulty and screen has a deep scratch". I told them I personally checked it before sending and asked to provide a proof. They send me a photo of a screen with a scratch!!!!!!! F*CKING BASTARDS!!! Told them to immediately sent it back to me, their first offer was £86, the second was £94. After I told them I need my phone back asap, I got email saying it was sent back to me and I'll receive it in 2-3 days. After 4 days of waiting nothing came !!! I emailed them again. Turned out they didn't send it back, probably to see if I forgot about the phone. SCAMMERS! AVOID AT ALL COST !!! Ps. If I get it back extremely damaged I'm going to police idc”
“Delivery of refurbished/good condition phone went smoothly.the phone I received was faulty and looked in pretty bad shape, sent it back same day and it had taken them after making a few calls to refund the full amount back to me. I could speak to someone easily and got my refund but I was a bit worried after reading the reviews. Got a phone from Music Magpie for less money and better spec and it was in great condition.”
