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Holland & Barrett Reviews

2.5 Rating 380 Reviews
37 %
of reviewers recommend Holland & Barrett

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Holland & Barrett 5 star review on 7th January 2025
Jarrid Haralson
Holland & Barrett 1 star review on 4th January 2025
Kevin Carey
Holland & Barrett 1 star review on 15th December 2022
Your Mother's Kidney
Holland & Barrett 1 star review on 7th October 2020
Hazera Hoque
Holland & Barrett 1 star review on 9th September 2020
Armstrong
Anonymous
Anonymous  // 01/01/2019
“All the Holland and Barrett stores I have visited have friendly and competent staffs. Products are of high quality and fairly priced too.”
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Posted 9 years ago
“They always provide a speedy delivery, and the items are always in good condition and packaged well.”
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Posted 9 years ago
“I order online. The goods arrive fairly quickly but are often damaged. The problem starts there and then. I have to email them about four times to receive a reply which is always off putting with me being directed to 'their questions site' - absolutely shocking service!”
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Posted 9 years ago
“Helpful and friendly staff, knowledgeable and approachable :)”
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Posted 9 years ago
“No issue with my purchase, not 5 stars as they have certain unhelpful criteria relating to collecting in store and free shipping,”
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Posted 9 years ago
“Good price in sale. Prompt delivery. Well packaged. Undamaged.”
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Posted 9 years ago
“I order from Holland & Barrett about once a month and I have only ever had one item arrive damaged and they replaced it for me without any fuss as soon as I phoned them. They have a great variety of products.”
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Posted 9 years ago
“Good products and friendly helpful service”
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Posted 9 years ago
“They have good value offers and a fruitful rewards programme”
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Posted 9 years ago
“Very good service. Some products are quite pricey so usually buy in sale. They now have facility to do repeat orders where they guarantee cheaper prices, so I will use them more often now.”
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Posted 9 years ago
“Although the shops themselves are great, the online store is appalling. I placed a £30 order that failed to arrive. They were a nightmare to contact, in the end I reached them via Facebook and they resent the order. Even then they omitted one of the items. To add insult to injury they refused to pay the £10 cashback that Quidco had promised me.”
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Posted 9 years ago
“Basically, I have been trying fro weeks to get my rewards for life card activated, without success! I have never had such a frustrating experience wit any other retailers and their lack of customer service skills is really shocking. The have lost a customer.”
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Posted 9 years ago
“I love shopping at Holland and Barrett, the special offers are great as well as the prices. My favourite is the organic deodorant smells gorgeous and lasts ages.”
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Posted 9 years ago
“the delivery and the quality of the products are excellent.”
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Posted 9 years ago
“Good price, good selection of products.”
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Posted 9 years ago
“Easy website with lots of offers on bogof deals and free delivery”
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Posted 9 years ago
“I picked few products and tested several creams i hadnt seen before and wow great smell and quality! staff were pleasant too”
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Posted 9 years ago
“Ultimately, they have the products I like... Natural beauty brands like Yes To and Trilogy which are quite hard to find all in one place. Easy to use website and they had a sale on too which is always nice. I ordered via click and collect. Quick service, my husband was able to pick up my order for me the next working day.”
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Posted 9 years ago
“Some items made me happy.But large price increases are beyond a joke,”
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Posted 9 years ago
“I received a long till receipt type voucher entitling me to twenty per cent off a single item purchase forward dated to 12 July. H&B seem to give similar type receipt type vouchers with every purchase. By the time they can be used the print has either been worn away or i have lost it or thrown it. I do not value these promotions as they seem to be not worth the trouble to keep the receipt and also these till receipts are a source of BPA - a well known endocrine disrupter.”
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Posted 9 years ago
Holland & Barrett is rated 2.5 based on 380 reviews