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Made a Click &Collect (NEXT DAY DELIVERY) Went store to pick it up. My name was on the dispatch sheet but items hadn’t been delivered. That was 8days ago, and despite numerous emails, a phone call where I was cut off, the saga continues. Yes, of course they got my payment. Thinking of contacting PayPal. P.S...I would give zero stars if I could.
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- Anonymous
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I thought I’d give H&B online another try (previous problems with slow delivery, missing products, and no stock despite taking my money).
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- YorksLass
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I placed an order 2 weeks ago and when I questioned why delivery was taking so long, within 30 mins I received an email cancelling my order as items are no longer available.. I required the items for medical reasons and have run out now, and have to go looking elsewhere urgently. Not good enough Holland and barrett, I have been a loyal customer for years and will not shop here again
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- Geraldine Youd