Howdens Reviews

“ Made 100% payment was not informed all items were not in stock , got a partial delivery , I had to call in to see what was going on & I was told I will get the rest don't worry . ”

“ Since then we have had nothing but problems and we STILL don't have critical parts of the kitchen 5 days later and no answer as to when these will arrive - some of the issues: - Missing tower units for fridge freezer on delivery (critical as the starting point of the kitchen assembly) - Missing worktop (STILL NOT ARRIVED) so the kitchen is unusable - Main unit for utility sent in the wrong size (despite being measured by Howdens prior to delivery) - Incorrect design/measurements meaning we have had to improvise with the fitter to make it fit the room (Howdens accept the mistake but no compensation or alternative offered!) - Designed and delivered with X5 handles not included The store have been next to no help since taking our money and still cannot give us any idea of when we will receive the worktop so the kitchen can be fitted and used - despite telling us it had to come on 6th September. ”

“ They defaulted not only on expected delivery times but they didn't even send the right items! The cooker extractor hood was damaged and thet took forever to send a replacement. ”