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Littlewoods Ireland Reviews

1.3 Rating 101 Reviews

8 %

of reviewers recommend Littlewoods Ireland

Company Reviews

1.3

Based on 101 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Littlewoods Ireland 1 star review on 15th July 2021

Littlewoods Ireland 1 star review on 15th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible customer service. Told me my item was damaged during delivery and that I would have to reorder the item. It had doubled in price but they said they would give me back the difference. I’m still waiting on the item to be delivered and my money back and still nothing! Every time I ring they say that a manager will ring me back but I never get a call. Absolutely unprofessional disgraceful service, please take my advice and don’t order from this site”

Posted 2 years ago

“Terrible! Good loyal customer, always paid my account on time etc. Trying to get a credit refund from them... near impossible! Just same old replies etc passed to 'somebody else' Still no luck! Despite the fact that 'they... Littlewoods Ireland' contacted me to want to refund me! Worst company, dont shop with them!”

Posted 2 years ago

“Diseased Quilt Bought a duvet on recommendation from my daughter received a used filthy dirty quilt which contained multiple stains from felt tipped pen to bodily fluids and excretion. Somebody returned an old quilt which never went through quality control and was reissued to me. Contacted Littlewoodsireland.ie who sent a courier to collect item over a month ago and still no refund. Spoke on the phone assured a refund spoke on social media and repeatedly told nothing can be done until after 23rd of July as it has to go through inspection and quality control. No inspection or quality control when quilt was be issued to me. We handled this quilt. We opened this quilt on my bed . We had to remove new sheets which were placed on my bed”

Littlewoods Ireland 1 star review on 15th July 2021

Littlewoods Ireland 1 star review on 15th July 2021

Posted 2 years ago

“I ordered a ring a few weeks ago and when it arrived it was different than pictured. I emailed about returning it and never received a reply. I also ordered a JBL Flip Essential speaker, which I came to find is faulty as from first use it does not last more than 3 hours (it takes about the same time to fully charge it which is ridiculous). I paid €69 euro for it and now I have to buy another speaker from somewhere that actually sells proper products that are not faulty or used. Will never be ordering from Littlewoods again as they never even emailed back to deal with my query and I wouldn't buy electronics from them if anyone is considering it!”

Posted 2 years ago

“Delivery times are like forever.... now who will deliver a parcel at 7pm ??? When it’s nearly bed time for kids ... not at all happy !! There products are fine though ... better change the delivery partner !!”

Posted 2 years ago

“Trying to get a refund and emails just ignored. Returned item, paid for post, sent copy of postage receipt and nothing. I would not use this company again or recommend. With online shopping it is vital that refunds are processed quickly otherwise people won't return.”

Posted 3 years ago

“Would not recommend. Ordered indoor Turkish plant pot and the wrong item was delivered. Emailed customer service and got no response so called customer service who said I would have to re-order the item again and they couldn't do anymore more for me unless the same thing happened again. They said they couldn't check to make sure I didn't receive the wrong item again. So I re-ordered the same item and again the wrong item arrived. I contacted customer service and they just said sorry and send the item back. What kind of customer service is that - no effort to try and make sure I could get the item I paid for, no explanation why I received the wrong item twice. I am very disappointed with this kind of customer service.”

Posted 3 years ago

“Been trying to contact them, not an easy task in regards to a discrepency with my balance , could not in all honesty even think of recommending them, , reporting them is going to have to be my next step ,wish me luck will try again tomorrow ??? It was never this difficult before and keep being put through to non english speaking operator????”

Posted 3 years ago

“Bought an item and when logged back in, it said declined. They were happy to take the funds and after talking to customer services get the run around.”

Posted 3 years ago

“Don't buy there!!!!!”

Posted 3 years ago

“Absolutely disgraceful customer service and policies. I bought a mattress topper on the 17th of February. Still had not arrived on the 12th of March with no available parcel updates. Rang because an email of a data breach of my details. Found then the parcel has been lost. Instead of admitting fault and shipping a replacement the thought process was to refund me and ask me to repurchase the product. So as a distributor you think it's a good policy to force a customer to have over 400€ tied up with something you lost in the first place instead of doing the convenient and faster process of reshipping the item you lost in the first place? Outrageous customer service practice. If I had not rang I would have received no update. I still don't have a receipt for my refund despite it being 6hours ago this all occurred. I will never ever shop with Littlewoods Ireland again.”

Posted 3 years ago

“Delivery used to be good but now it's a joke. Taking close to a month for items to arrive from UK to Ireland”

Posted 3 years ago

“Shocking delivery time. 3 weeks from Uk to Ire. Didn’t leave their depot until 2.5wks When item arrived it was literally thrown together in plastic bag and brown tape randomly stuck all over it Label was wet on game on opening package Actually wanted to leave review on trust pilot but littlewoods reviewed it first and wouldn’t let me put it up Never again, shocking company to deal with”

Posted 3 years ago

“I'm waiting for an iPad that I ordered from Littlewoods on the 13th January, received confirmation it would be delivered 18th Jan but since then no updates & it's still sitting in Hatfield. Tried calling 4 times since & each time I get put on hold & they hang up. I would advise others not to order items until they have clearly resolved all of their internal issues. Another company that clearly wasn't prepared for Brexit. I just feel bad for the employees, they must be so frustrated with receiving calls from annoyed, disappointed or very angry customers. Littlewoods Ireland need to stop lying to their customers & most importantly UPDATE THEIR BREXIT FAO's. I'm very disappointed with their handling of this situation, I never had problems ordering from their website before but I certainly wont be ordering from them again.”

Posted 3 years ago

“Customer service is non existent.have all communication s logged as evidence”

Posted 3 years ago

“I would advise anyone who needs something not to think of buying from littlewoods, ordered an item 13th jan last, still has not arrived, tried ringing twice, no one answered after 20mins so i gave up, cant email them, you can only write, paid for the item on 13th jan still waiting, will never order again, if anyone out there needs to purchase please go to reputable suppliers, dont waste your time, all you will get is a standard sorry as will follow this complaint”

Posted 3 years ago

“Laptop Order- 614009910880 I ordered a laptop order number 614009910880. This was ordered on 14/01/21 through Littlewoods Ireland. Littlewoods sent me an email confirming delivery within 3 working days of the order. The order didn't arrive as promised. It is now 30/01/21 and I am still awaiting the order. The latest tracking information shows that the order was in their Shaw warehouse on 14/01/2 with no further updates. I have called numerous times and have been given the same reasons for the delay- Brexit and Customs but the product hasn't even left their warehouse. Littlewoods have been completely misleading me throughout the process and I am still no nearer to finding out when I will receive my order. I paid over €1600 for this product and this money was taken on the day of order.”

Posted 3 years ago

“Shocking! Bunch of cowboys! NEVER do business with this company! You’ll save yourself a lot of trouble!”

Posted 3 years ago

“AVOID Before Brexit - they were honestly fine to deal with. Now they're shocking. Issue #1 I was waiting weeks for a delivery. But whatever. My Main issue is I have a faulty item and when I called they arranged collection as it's large. 2nd call happened because no collection happened, another one is set up. No collection happened again, called the 3rd time. 'We don't do collections only post office, i don't know how they set that up'. Hadn't a clue what was going on. Told me he would send a label, never did. Called the 4th time, the customer service rep confirmed they do collections as post office doesn't accept those large items. She complained about all the complaints... whatever. Put me on hold for 10 minutes then HUNG up. Waiting an hour to get through to them each time I call. Literally going around in circles.”

Posted 3 years ago

“Ordered a baby present to send to my godson on 5th January. I got an email telling me it was dispatched on the 8th and another number of emails since apologising for the delay! It’s now 25th and I still haven’t received the order. This is a despicable service, especially when I have ordered a number of items from different UK sites since and all have been delivered with zero delays! They can forget about blaming brexit as that’s only a cop out. Pathetic service which should be avoided at all costs!”

Posted 3 years ago

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Littlewoods Ireland is rated 1.3 based on 101 reviews