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Littlewoods Ireland Reviews

1.3 Rating 101 Reviews

8 %

of reviewers recommend Littlewoods Ireland

Company Reviews

1.3

Based on 101 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Littlewoods Ireland 1 star review on 15th July 2021

Littlewoods Ireland 1 star review on 15th July 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I can't believe these reviews I am over 30yr a customer..wit family album before they be came littlewoods NEVER had a problem..it was fast ways that are IMPOSSIBLE to get through to..having said that i have bought a tv for my son for christmas I'm hoping it's what he wants or I WILL be looking to exchange and if I get a response like some of the reviews here to say il be disappointed is an understatement!”

Posted 3 years ago

“I've ordered several items from Littlewoods Ireland before Christmas and I've received every item in the time specified and never had a problem with any item or delivery. I find it a great service and no item is too big to be delivered to your door free of charge.”

Posted 5 years ago

“Excellent service, quick delivery and returns are FREE”

Posted 5 years ago

“The delivery took longer than promised as the company didn't use our Eircode numbers but after chatting online with their Help desk, this was resolved and the package arrived promptly afterwards. Good to deal with and stuck with me through delivery issue.”

Posted 6 years ago

“Highly recommend littlewoods u can buy on line get credit delivery is great and returns are simple”

Posted 6 years ago

“Bought a dress. Pictures give a good indication of item. Sizes are accurate, as explainations are given re each type of clothing. Optional dresses are offeredthe, esp if item is out ofof stock. Customer item reviews are displayed. Delivery andtime option of returns is very prompt, and good value”

Posted 6 years ago

“Littlewoods ireland are an absolutely wonderful company to buy off, their products are absolutely gorgeous everything I ordered was the size in which I wanted and it came exactly when it said it would, it was easy to do and had so many things for suitable prices”

Posted 6 years ago

“Ordered goods come very quickly I do not have to pay right away I can pay in installments They have a very large selection and convenient prices”

Posted 6 years ago

“I recently purchased 2 bikinis from them. I had to purchase the bottoms and tops separately, that was fine. Except, the bottoms arrived on Saturday and I have to wait another week for the tops. Why?!! Apparently the bottoms and tops are kept in two different warehouses even though they are the matching pair and the same brand. I checked my orders on their website and my other package has been stuck in Shaw warehouse for the past 8 days. I think this will be last time that I ever order from them because I have had so many problems with them. One other time I ordered boots from them and they never arrived. I called them up and customer service informed oh so casually that they were lost. They made no attempt to contact me over this and when they told me they would refund my money they credited it to my mother's account.”

Posted 1 year ago

“Returns refunds are now taking an unacceptable amount of time, and if its a Littlewoods account credit purchase you are clocking up eye watering interest which is in their favour. This used to be my favourite online shop but between the change in returns from parcel motel to parcel connect, delays with deliveries and refunds, i would now think twice before ordering again. What a shame.”

Posted 2 years ago

“Littlewoods Ireland are after getting so bad for delivery and cutomer service. Delivery times have gone from 2/3 days to over a week. When you ring customer service you have to go through an automated machine to speak to an actual human. I wish there went back to deliveries with An Post.”

Posted 2 years ago

“Awful Customer Service. Have a faulty Fridge Freezer. Rang Very Customer Care and they told me it was out of warranty (12months) but if you get a VAT registered Electrician to do a report ont he fault and ring them back, they will process a refund. Paid €120 for an electrician to come out and inspect the fridge freezer and want to proceed with claim, they keep me on hold for over an hour everytime and then kick me off phonecall”

Posted 1 year ago

“Very poor customer service have been trying for 5 days to order trainers. Paid 2 payments for the same item for it to be declined. €146 down with no items and they can't tell me when il get refunded. Every time i ring ive been put on hold or passed to another department. No emails of confirmation but mo wy was taken om 2 separate transactions. Do not buy from them waste if time.”

Posted 1 year ago

“Waiting over 10 days for my delivery. Status has not changed or moved. If I want to return something when I do receive my parcel that will take two weeks for them to update the return. So that’s 4 weeks nearly of interest there making and we all know the interest rate is a joke. They seem to deliberately make delivery’s slow and return slow to make the interest.”

Posted 1 year ago

“Very poor service. I firstly was send the wrong item in my order. I then did a return where only 5 out of the 6 items all in the one package were actually refunded and marked as returned on my account. So when I contacted them to say why have I not been refunded for all returned items and one item is not showing as returned on my account I was told they return items separately even if they all go back together in the one package from the same order number, so just to wait. I then asked for a email address to complain as this makes zero sense to me when all items were returned together and I was told to just wait more time, I can't understand this and to not be given a email address when requested is extremely poor customer service.”

Posted 1 year ago

“Do not order from this company ever. They will waist your time. Ordered a Russel Hobbs Brita kettle , the filter was damaged. Rang them to get a replacement filter and was told that now I need to package the kettle back and go to the post and send it back and then wait for a new one. What kind of idiots run this company? Instead of simply sending a new filter they want me to spend my time to do all the work for them . If I wanted to run around the town with a kettle I would have bought it in any other shop, but the idea of buying online is that you do not run around the town. But management of this company is not very bright ,obviously . Can`t wait to see when they go bankrupt, as if you do not know what you are doing then let professionals run the business . By the way on the website there is an option to review the item but it does not work, What a surprise. The call center operator tried her best, I do not blame her for what has happened.”

Posted 1 year ago

“Disgraceful customer service from their call centre based outside of RoI & UK. Got hit with €110 interest penalty for being 7 days late on a 6 months interest free purchase worth €600 although we only had the goods 5 months. We hadn't realised they took the interest free date from time of purchase and not delivery. A simple reminder of this would have given us the chance to pay in full. We have been a customer of littlewoods for over 15 years but now sadly we have cancelled our account. Once again I have to mention the call centre operative was extremely unhelpful.”

Posted 1 year ago

“Second time delivering the wrong thing and won’t deliver the right thing when they collect other item, have to make a whole new order again and wait for money to be refunded. Ridiculous.”

Posted 1 year ago

“I have been shopping with Littlewoods for years and have never had many issues until the introduction of Eircodes. Since then i have had multiple parcels sent to an incorrect Eircode. My address and correct Eircode is always on the parcel in small print but the same incorrect Eircode is always there too in large bold print. I have spoken to Littlewoods reps numerous times by phone, emailed countless times and have corresponded by live chat. They keep promising that the issue will be resolved. The last call I made , I was kept on the phone for 25 minutes and when i explained that my child who has special needs was there and I had to go, the rep totally disregarded what I was saying and told me to wait if I wanted the issue resolved. A simple issue........Still not resolved. I am very disappointed with the way I have been treated as I have been a loyal customer for years. This incorrect Eircode business is ongoing and I will be doing my shopping elsewhere in future...somewhere where customers are appreciated.”

Posted 1 year ago

“Every time I order with Little Woods there is some issue. They always take payment for my order, no email confirmation, then when I log into my account online it says order has been declined. Money is always taken from my account and no notification to let me know order has been declined. It is never a straightforward purchase. Customer service is awful, if you manage to get through to them which is rare.”

Posted 2 years ago

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Littlewoods Ireland is rated 1.3 based on 101 reviews