MandM Direct Reviews

"I'm not happy with service usually I get good service but this time not your friends evri send my parcel to wrong address I got proof instead you guys sending to flat 2 Mill house you send to flat 2 barn house and my door colour white not purple and I went to there no one opening the door"

"I'm not happy with service usually I get good service but this time not your friends evri send my parcel to wrong address I got proof instead you guys sending to flat 2 Mill house you send to flat 2 barn house and my door colour white not purple and I went to there no one opening the door"

"Sent wrong size shoes, unpackaged child's dress. Customer service via Facebook shocking. When asked about complaints procedure then blocked."

"I wish I had read the reviews before ordering! I ordered a pair of shoes that were shown and described as a red\/burgandy colour only to receive a dark purple pair. I requested a prepaid returns label as the item was not as shown in photos or described, and I attached photos showing the clear difference. Of course the customer service rep disagreed and yold me I can return the package within 28 days. This would cost me around \u20ac30! When I paid \u20ac42 for the shoes. That is disgraceful considering it was false advertising. Will not be ordering from them again. "

"I wish I had read the reviews before ordering! I ordered a pair of shoes that were shown and described as a red\/burgandy colour only to receive a dark purple pair. I requested a prepaid returns label as the item was not as shown in photos or described, and I attached photos showing the clear difference. Of course the customer service rep disagreed and yold me I can return the package within 28 days. This would cost me around \u20ac30! When I paid \u20ac42 for the shoes. That is disgraceful considering it was false advertising. Will not be ordering from them again. "

"I have to advise anybody thinking of buying clothes from M&M Direct, think twice! I ordered shirts which were supposed to be 48 inch chest. When they arrived, they were 54 inch! They fitted like a tent! What a total waste of money! Also, please bear in mind that it is \u00a34.99 p&p & they don\u2019t offer free returns so you end up paying to return their ill-fitting clothes too! Appalling!"