National Tyres and Autocare Reviews

"National Tyres Greenock Inverclyde \r\n\r\nBeen harrased with emails to leave a review for these jokers.\r\n\r\nBought two new tyres everything was fine.\r\nThe week later I booked an appointment for front wheel alignment and entered a voucher number bringing the price down to \u00a319.99.\r\n\r\nThey next day we took the afternoon off work and took the car into the Greenock shop and were told they were running behind a little. No problem. They took the keys and said someone would phone.\r\n\r\nA couple of hours went past and we received a one ringer phone call from their shops number. When I called back they stated they were unable to do the job as the strut bolts were siezed closed and required the acetylene torch to loosen them.\r\n\r\nThey went on to explain they wouldn't have any gas for the torch until next week. So they were unable to do the job.\r\n\r\nWe took our car around the corner to Dellinburn tyres who immediately put the car on the ramp. Setup the lasers and got the big spanner into the strut bolts. Within five minutes these boys had done the job (tracking\/wheel alignment) and that was including the time the mechanic took to take the car a test drive.. \r\n\r\nNational tyres totally wasted our time simply because they could not be bothered. I'm guessing they had more expensive jobs to do that day and were only getting 20 quid for out job so fobbed us off with a measily excuse."

"Ordered 4 premium tyres at \u00a3600 and fitted on their next available date. They reduced their selling price on the next day for \u00a3510. I wrote to ask if they could look into my order and make the deal fair, no reply at all but charged on my card for the original sum not even a single word of reply after my 2nd email. \r\n\r\nI can\u2019t believe that a company backed by Halfords the customer services could be that indecent. \r\n\r\nSimilarly, Apple offers price guarantee to return the difference within a month if their product is on sale in within. \r\n\r\nBTW, the fitting is also below par, staff were nice and their services were punctual and promising. However, it seems that they did not put sufficient lubricant on the edge of my rims when fitting, edges are scratched a bit, they also used a metal pry bar to remove the original deadweights from inside of the trim causing deep scratch marks nearby.\r\n\r\nAll in all, my experience with National Tyre is unpleasant this time, disappointed to be honest. Won\u2019t recommend or shortlist this company for my other cars."

"Ordered 4 premium tyres at \u00a3600 and fitted on their next available date. They reduced their selling price on the next day for \u00a3510. I wrote to ask if they could look into my order and make the deal fair, no reply at all but charged on my card for the original sum not even a single word of reply after my 2nd email. \r\n\r\nI can\u2019t believe that a company backed by Halfords the customer services could be that indecent. \r\n\r\nSimilarly, Apple offers price guarantee to return the difference within a month if their product is on sale in within. \r\n\r\nBTW, the fitting is also below par, staff were nice and their services were punctual and promising. However, it seems that they did not put sufficient lubricant on the edge of my rims when fitting, edges are scratched a bit, they also used a metal pry bar to remove the original deadweights from inside of the trim causing deep scratch marks nearby.\r\n\r\nAll in all, my experience with National Tyre is unpleasant this time, disappointed to be honest. Won\u2019t recommend or shortlist this company for my other cars."

"Still waiting for a refund on this order!? Terrible company, and the complaints procedure is a joke, please avoid this company!"

"Rubbish tyres \/ Rubbish customer service\n\nI purchased a pair of tyres pirelli from nationaltyres in manchester, and after 2 months I found one of the tyres has a bulge in the side wall not what I would expect from pirelli tyres as they are supposed to be the best. I contacted the company national tyres and they refused to assist. The tyres cost me \u00a3145 each just took my money and interested in helping me in anyway"

"Order my Bridgestones 4 tyres on the website.got free life time tyres guarantee. Had a nail stuck on the side of rear tyre . Went to the Chester road stretford branch where I orinally fitted the tyres .told the guy on the counter that I have a lifetime tyres guarantee and I produce the receipt which is clearly written on that life time guarantee .guy was so rude . Didn\u2019t accept the receipt. He hadn\u2019t got a clue what\u2019s guarantee means . Range the custome service they said it is guarantee. Really gutted ."

"Don't use National tyres ,took my car to the Bolton branch for wheel alignment before I went checked all tyres.All ok took it down to the branch left it with them came back 1 hour later was told I need 4 new tyres I had a buckled alloy all due to a side wall impact I had no damage when I left it with them I do know they took it out for a test drive. So I blame a fitter it has just cost me \u00a3206.95 to get it back on the road as for the wheel alignment don't think it was done. here's some photos of the damage. J Shields "