New Look Reviews

4.1 Rating 527 Reviews

82 %

of reviewers recommend New Look

Company Reviews

Questions

Metrics

4.1

Based on 527 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Popular Questions:

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How do I contact New Look?

Helpful Report

(3 days ago)

You can contact New Look by Telephone, Email and Live Chat.

Helpful Report

(3 days ago)

100.00%

Industry Average

“ Excellent customer service and very efficient. Wonderful staff. ”

- Anonymous

“ Brought the new white boucle' utility blazer was very pleased with the quality & fit so had to order all the other colours Green, turquoise & black, they would go with any outfit. Delivery fast & efficient service. ”

- Kaz

“ Great service from Manyong in the metrocentre who helped me find a top which fitted my requirements. Lovely girl. ”

- Anonymous

New Look Reviews

Customer Service - Good