“
A joke of a service as well as frustrating, when things go wrong and it's their own doing.
”
- Laura
“
Poor customer service as needed to exchange for a larger size having been given a pair of trainer for my birthday. As outside the 28 day period they would not change even though I explained I had been bought them by somebody else and they had not been touched!
”
- ""
“
Ordered shoes for a birthday present with 3-5 days delivery. A week later hadn’t received a depsatcg email so after 4 attempts to get some clarity on live chat I was eventually told there was no stock and I need to wait until they have stock but order may be cancelled. Absolutely no information other than this and still not able to get refund. Ridiculous customer service
”
- Anonymous