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I should have read customer’s previous reviews, as I too, having been scammed by them as over 2 months ago, I ordered online a pair of ‘Ugg Boots’ but they were too big so I was emailed a ‘Yodel returns label’ to print off and attach to my parcel, which I did & returned my parcel for a refund, in the exact box & packaging via my local Yodel collection/drop-off store & have now been accused by ‘Office’ customer Services, of sending something else in a box with Chinese stickers!.
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- Tintin62
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A week later, I was furious to discover that despite my clearly writing on the returns form that I want to refund because I have been sent the wrong boots and taking the box for a refund, I was being sent out the correct pair.
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- Anonymous