Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,506 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,506 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 16th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quite an experience really. The web site and ordering was fine. Unfortunately 6 of the wall bars were of the wrong type meaning that we had to delay the work our builder was doing. The replacement bars were then late arriving (by 2 days) thus delaying the work even further and - alas - one of the bars arrived bent too! Customer Support - via email - was prompt and helpful (very happy with that) but the dispatch and courier services let the side down badly.”

Helpful Report

Posted 6 years ago

Thank you for your review Dave. Unfortunately our distributors let us down massively on this order and it's not the usual way of us doing things. I hope that the full refund for your 8 lengths of metal carriage charge went some way to help.

Posted 6 years ago

Online Insulation Ltd is rated 4.7 based on 1,506 reviews