Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,472 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 16th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decent prices on decent products. Would use again as let down previously by other companies”

Helpful Report

Posted 1 day ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear that you found decent prices on our products and that we could restore your trust after your previous experiences with other suppliers. Your support means a lot to us, and we can’t wait to assist you again in the future! Warm regards, Team Online Insulation Ltd

Posted 10 hours ago

“Excellent service, gotacallin advance of arrival, Came on a sensible sized flatbed and the driver helped unload.”

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Posted 4 days ago

Hi Kevin, Thank you for your wonderful 5-star review! We're delighted to hear that you appreciated the advance call and the helpfulness of our driver during the unloading process. Your feedback truly brightens our day, and we look forward to serving you again in the future! Best regards, Team Online Insulation Ltd

Posted 3 days ago

“Excellent speedy service. Kept informed right up to delivery”

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Posted 1 week ago

Hi Peter, Thank you for your excellent 5-star review! We're delighted to hear that you experienced speedy service and that we kept you informed throughout the delivery process. Your satisfaction is our top priority, and we truly appreciate your feedback. Looking forward to assisting you again soon! Warm wishes, Team Online Insulation Ltd

Posted 1 week ago

“The driver went above and beyond and delivered the palate to the top of my drive excellent service very friendly Guy”

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Posted 1 week ago

Hi there, Thank you for your amazing 5-star review! We're thrilled to hear that our driver provided excellent service and went above and beyond to deliver to the top of your drive. Your kind words about his friendly demeanor are greatly appreciated. We look forward to serving you again soon! Warm regards, Team Online Insulation Ltd

Posted 1 week ago

“Only company I use for insulation and plasterboard Always on time, with competitive pricing”

Helpful Report

Posted 1 week ago

Hi James, Thank you for your fantastic 5-star review! We're so glad to hear that you consistently choose us for your insulation and plasterboard needs. Timeliness and competitive pricing are key priorities for us, and it's great to know we're hitting the mark. We look forward to working with you again soon! Best wishes, Team Online Insulation Ltd

Posted 1 week ago

“Fantastic service!”

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Posted 1 week ago

Hi Patrick, Thank you for your fantastic 5-star review! We're thrilled to hear that you received fantastic service from us. Your positive feedback means the world to our team, and we’re always here to help. We look forward to serving you again in the future! Warm regards, Team Online Insulation Ltd

Posted 1 week ago

“First class service ordered online at an excellent price superb communication by email with delivery details and delivered as stated.”

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Posted 1 week ago

Hi Howard, Thank you for your excellent 5-star review! We’re delighted to hear that you had a first-class service experience with us. We're committed to providing great communication and timely deliveries, so it’s wonderful to know we met your expectations. We appreciate your support and look forward to helping you again in the future! Warm regards, Team Online Insulation Ltd

Posted 1 week ago

“Great Service with great prices , would definitely recommend.”

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Posted 1 week ago

Hi Stephen, Thank you for your wonderful 5-star review! We're delighted to hear that you enjoyed our great service and competitive prices. Your recommendation means a lot to us! We can't wait to assist you again in the future. Warm regards, Team Online Insulation Ltd

Posted 1 week ago

“Very competitive price and promt delivery, Definitely would order again”

Helpful Report

Posted 2 weeks ago

Hi there, Thank you for your wonderful 5-star review! We’re delighted to hear that you found our prices competitive and that your delivery was prompt. It’s great to know you would order from us again, and we can’t wait to serve you in the future! Warm wishes, Team Online Insulation Ltd

Posted 1 week ago

“Easy and prompt. Excellent delivery from a very professional delivery man.”

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Posted 2 weeks ago

Hi Stephen, Thank you for your fantastic 5-star review! We're delighted to hear that you had an easy and prompt experience with us. Your compliments about our delivery professional mean a lot, and we'll make sure to pass them on! We appreciate your support and look forward to assisting you again soon. Warm regards, Team Online Insulation Ltd

Posted 1 week ago

“Very good experience from the point of order to delivery, well done The delivery driver should be commended and is a credit to your organisation, as he had a walk to do from kerbside, which is where I expected him to drop the insulation board, but instead walked to house and stacked the boards neatly”

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Posted 1 month ago

Hi Dougie, Thank you so much for your outstanding 5-star review! We're thrilled to hear that you had a smooth experience from ordering to delivery. It's wonderful to know that our driver went the extra mile to stack your insulation boards neatly. Your kind words will surely be passed on to him! We look forward to helping you again in the future. Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“Thanks to your delivery chap who brought the load all the way through the village on his fork lift to our house. Delivered on the day I needed.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for your wonderful 5-star review! We're so glad to hear that our delivery team made it easy for you by bringing the load right to your doorstep. Your satisfaction is our priority, and we appreciate your kind words. We hope to assist you again in the future! Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“Fantastic service, thank you .”

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Posted 1 month ago

Hi Rodney, Thank you for your fantastic 5-star review! We're so pleased to hear that you had a great experience with our service. Your appreciation truly motivates us to keep delivering the best for our customers. We look forward to serving you again! Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“Great prices, top service, received both emails as promised, delivered on given date. Will be back for the rest of the house, thank you”

Helpful Report

Posted 1 month ago

Hi Alex, Thank you for your fantastic 5-star review! We're delighted to hear that you found our prices great and our service top-notch. It means a lot to us to know you received your emails and delivery as promised. We're excited to help you with the rest of your house in the future! Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“I was very pleased with online insulation everything was done in a very professional way . From the ordering to the delivery service . And I received my items in 3 days I well recommend them.”

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Posted 1 month ago

Hi Leslie, Thank you so much for your amazing 5-star review! We're thrilled to hear that you had a professional experience with us from start to finish. It's fantastic to know you received your items so quickly as well! Your recommendation means a lot, and we can't wait to see you again. Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“Good communication, price and delivery. Highly recommended.”

Helpful Report

Posted 1 month ago

Hi there, Thank you so much for your excellent 5-star review! We're thrilled to hear you had a great experience with our communication, pricing, and delivery. Your recommendation means a lot to us, and we look forward to serving you again in the future! Warm regards, Team Online Insulation Ltd

Posted 1 month ago

“Great product at a great price and delivery was spot on. Would definitely buy from online insulation again.”

Helpful Report

Posted 1 month ago

Hi David, Thank you so much for your wonderful 5-star review! We’re delighted to hear that you found our product great and the delivery spot on. Your feedback truly means the world to us, and we can't wait to serve you again! Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“Good price quick delivery very happy”

Helpful Report

Posted 1 month ago

Hi Antanas, Thank you for your outstanding 5-star review! We’re thrilled to hear that you found our prices great and that your delivery was quick. Your satisfaction is our top priority, and we appreciate your feedback! Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“Quick, nice and easy. Prompt delivery”

Helpful Report

Posted 1 month ago

Hi Peter, Thank you so much for your fantastic 5-star review! We're delighted to hear that you found the process quick and easy, and that we delivered promptly. Your support means a lot to us, and we’re here to help whenever you need us! Best wishes, Team Online Insulation Ltd

Posted 1 month ago

“The order process and delivery were all smooth and easy. Delivered in perfect condition and on time. Thank you. I can highly recommend Online Insulation Ltd.”

Helpful Report

Posted 1 month ago

Hi Richard, Thank you for your fantastic 5-star review! We’re thrilled to hear that the order process and delivery went smoothly for you. Your recommendation is greatly appreciated, and we look forward to assisting you again in the future! Best wishes, Team Online Insulation Ltd

Posted 1 month ago

Online Insulation Ltd is rated 4.7 based on 1,472 reviews