Online Insulation Ltd Reviews

Name: Online Insulation Ltd
Rating: 4.73

4.7 Rating 1,472 Reviews

94 %

of reviewers recommend Online Insulation Ltd

Company Reviews

Metrics

Info

4.7

Based on 1,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Online Insulation Ltd:

Online Insulation is the fastest growing, UK based, independent online insulation and drylining retailer. We have over 20 years experience in the specification, manufacturing and supply of insulation and drylining materials in to specialist contractors, house builders and domestic, end users. We are one of few suppliers that can offer a wealth of knowledge along with competitive prices and efficient delivery services.

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Phone:

01509649065

Email:

info@onlineinsulation-sales.com

Online Insulation Ltd 5 star review on 16th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“nice price, good delivery - well recommended ... thanx”

Helpful Report

Posted 1 month ago

Hi Kevin, Thank you for your wonderful 5-star review! We're so pleased to hear that you were happy with the price and delivery of your order. Your recommendation means a lot to us, and we can't wait to assist you again in the future! Warmest regards, Team Online Insulation Ltd

Posted 1 month ago

“Used this company few times now,prices are hard to beat and delivery is always quick.”

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Posted 1 month ago

Hi David, Thank you for your amazing 5-star review! We're so glad to hear that you’ve had great experiences with our pricing and delivery. It's always our goal to provide the best for our customers, and your feedback truly motivates us. We can’t wait to serve you again soon! Warmest regards, Team Online Insulation Ltd

Posted 1 month ago

“Refunded promptly when my address wasn’t accessible for the lorry.”

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Posted 2 months ago

Hi there, Thank you for your fantastic 5-star review! We’re delighted to hear that your refund was processed promptly. We always strive to ensure our customers have a positive experience, even when things don’t go as planned. Your understanding means a lot to us, and we look forward to serving you again in the future! Warmest regards, Team Online Insulation Ltd

Posted 2 months ago

“Excellent price, quick dispatch and great all round service”

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Posted 2 months ago

Hi Ross, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you found our prices excellent and experienced quick dispatch along with great service. Your kind words are greatly appreciated, and we’re excited to have the opportunity to serve you again! Warmest regards, Team Online Insulation Ltd

Posted 2 months ago

“Online installation ltd Is ready professional Ordered online It's arrived within 2 days From ordering Got my first render from wicks It took over a week and twice as much money We ll be ordering again from them”

Helpful Report

Posted 2 months ago

Hi John, Thank you for your wonderful 5-star review! We’re thrilled to hear that you found our service professional and efficient, with fast delivery right to your door. It’s great to know that we could provide you with a better experience than your previous order. We can’t wait to assist you again in the future! Warmest regards, Team Online Insulation Ltd

Posted 2 months ago

“Great service. Quick delivery and good communication. Would use again”

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Posted 2 months ago

Hi William, Thank you so much for your excellent 5-star review! We’re glad to hear you experienced great service, quick delivery, and good communication. Your support means a lot to us, and we can’t wait to assist you again in the future! Best wishes, Team Online Insulation Ltd

Posted 2 months ago

“Absolutely fantastic from start to finish, great price, great product, plenty of information on the progress of the order. Delivery absolutely spot on, delivery guy dropped it straight off the van into the garage … perfect. Would absolutely recommend, will definitely be heading back for anything else I need.”

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Posted 2 months ago

Hi Stuart, Thank you so much for your fantastic 5-star review! We're delighted to hear that you had such a positive experience from start to finish. Your kind words about our pricing, product quality, and delivery service truly mean a lot to us. We appreciate your recommendation and look forward to helping you again in the future! Best wishes, Team Online Insulation Ltd

Posted 2 months ago

“Five star series.”

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Posted 2 months ago

Hi Denis, Thank you so much for your great 5-star review! We’re thrilled to know you had a great experience with us. Your support and feedback truly motivate our team to keep delivering the best service possible. We can't wait to help you again in the future! Warmest regards, Team Online Insulation Ltd

Posted 2 months ago

“Fast reliable and on time”

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Posted 2 months ago

Hi William, Thank you for your fantastic 5-star review! We’re thrilled to hear that you found our services fast, reliable, and punctual. Your satisfaction is our top priority, and we look forward to delivering the same level of service for you in the future! Warm regards, Team Online Insulation Ltd

Posted 2 months ago

“They are cheap and relyable. They always deliver within the timeframe stated on the website. You are able to book a specific delivery date if you are planing ahead. The only minor issue is that the time frame is 3 to 5 working days. It would be nice if they could bring that down to 2 -3 working days. When there was a miscount on the pick of one of my orders they sorted me out quickly and with no noncence. In general, I am very happy.”

Helpful Report

Posted 2 months ago

Hi William, Thank you for your amazing 5-star review! We’re thrilled to hear that you find us reliable and appreciate our timely deliveries. It’s great to know you can book ahead too! We understand your thoughts on the delivery timeframe and will take your feedback into consideration as we always strive to improve our services. We're also glad to hear we could resolve the miscount issue efficiently for you. Your satisfaction is our priority, and we look forward to serving you again soon! Warm wishes, Team Online Insulation Ltd

Posted 2 months ago

“Best Price! Easy to order! Good communication! Quick and very helpful delivery!”

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Posted 2 months ago

“Excellent!! Competitve pricing and timely delivery from local depot team who were only too keen to help and carry to where required. Thoroughly recommended!!”

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Posted 2 months ago

Hi Steven, Thank you for your fantastic 5-star review! We're delighted to hear that our competitive pricing and timely delivery met your expectations. It’s wonderful to know our local team was able to assist you and make the process easier. Your recommendation means a lot to us, and we look forward to serving you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 2 months ago

“Professional and fast service. Delivery was on time too. Will use again.”

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Posted 3 months ago

Hi Lee, Thank you so much for your wonderful 5-star review! We're delighted to hear that you experienced our professional and fast service, and that the delivery was right on time. Your satisfaction is our priority, and we can't wait to assist you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“Good service, fast delivery”

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Posted 3 months ago

Hi there, Thank you for your fantastic 5-star review! We're so pleased to hear you had a great experience with our service and fast delivery. Your support is greatly appreciated, and we can't wait to help you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“Non trade purchase of 23 sheets of celotex 50mm 8x4 for garage lining. Easy ordering, best price and reasonable " free delivery" baseline. Came 2 working days after order processed. Delivery was great putting them where my wife asked right up the drive.”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you so much for your fantastic 5-star review! We’re thrilled you found the ordering process easy and that our pricing and delivery met your expectations. It's great to hear that the delivery went smoothly and was placed just where you wanted it. Your support and feedback mean a lot to us, and we look forward to serving you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“Internet ordering service is easy and simple to use,prices were the cheapest i found for what i needed,the delivery was here on the day they said ot would arrive .This is the second time ive use them and definitely use again”

Helpful Report

Posted 3 months ago

Hi Mark, Thank you for your wonderful 5-star review! We're thrilled to hear that you found our internet ordering service easy and that you got the best prices with timely delivery. Your repeat business means the world to us, and we can't wait to help you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“Great value especially as I am over 200 miles away. It worked out a better deal to order from these than ordering locally.”

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Posted 3 months ago

Hi Tony, Thank you for your fantastic 5-star review! We're delighted to hear that you found great value with us, especially from such a distance. It's wonderful to know we could provide a better deal for you. Your feedback encourages us to keep providing excellent service, and we look forward to assisting you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“Quick and easy”

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Posted 3 months ago

Hi Robert, Thank you so much for your fantastic 5-star review! We’re delighted to hear that you found the process quick and easy. Simplifying your experience is our priority, and your feedback truly motivates us to keep it up. We're grateful for your support and look forward to serving you again soon! Thanks for choosing Online Insulation Ltd!

Posted 3 months ago

“One of the best online companies I deal with Always del on or before expected del time Never any issues with product”

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Posted 4 months ago

Hi James, Thank you for your amazing 5-star review! We're so glad to hear that you've had such a positive experience with us. Timely delivery and product quality are top priorities for us, and it’s fantastic to know we’re hitting the mark. Your support means a lot to our team, and we’re excited to continue providing you with great service in the future! Thanks for choosing Online Insulation Ltd!

Posted 4 months ago

“Excellent and prompt service at a great price”

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Posted 4 months ago

Hi Alexander, Thank you so much for your wonderful 5-star review! We’re thrilled to hear you had an excellent experience with our service and found our prices to your liking. Your kind words motivate us to continue delivering prompt and reliable service. We appreciate your support and can't wait to assist you again in the future! Thanks for choosing Online Insulation Ltd!

Posted 4 months ago

Online Insulation Ltd is rated 4.7 based on 1,472 reviews